Hi
I have been experiencing a problem. Here is the senario...
I do a Remote Control to a pc.
Let say I im installing a software product on the pc and it requires a reboot (via a prompt which you need to respond to). I do that and it starts to reboot.
The remote session freezes at this point (undestandably) I then exit out of my Remote Control session using the x (Close).
I try to reconnect after that (the user says the pc is back up and they can log in) , but can't. I just get the blue screen.
It seems to be a problem that comes and goes. If I try the same pc the next , I can log on.
We are running Landesk 9.0.2.3