We have been using LANDesk for years, and LANDesk remote control is an important part of my management repertoire. We are now transitioning from another 3rd-party anti-virus to Avast anti-virus Endpoint Protection. Unfortunately, the Avast blocks LANDesk Remote Control somehow.
It works fine until Avast is installed, even with the Windows firewall on, which is the normal state.
After Avast installation, LANDesk remote control will not work unless the Windows firewall is turned off.
Clearly, Avast is changing some firewall rule. However, I can't find what rule is changed, and there is nothing I can find on the LANDesk community that gives a list of what Windows Firewall rules LANDesk needs.
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