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"Remote Icon" is missing

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Hello !

 

I hope you could help concerning an issue I am facing : a computer (a lot of computer are working perfectly) which does not have the remote control icon = not able to remote control.

I tried:

  • Http://computer:9595 is working
  • Telnet 9535 is working both sides (CoreServer, Client)
  • I deployed again and again the agent
  • I ran cba8inst.msi
  • I ran issuser.exe /resident

...and the icon is still absent.

 

I have only this clue when I created the isswuser32.log :

[04144] 0028171703: OpenSCManager failed with error 5
[04144] 0028171703: OpenSCManager failed with error 5
[02780] 0028233984: waiting for TermSrvReadyEvent...
[02780] 0028233984: TermSrvReadyEvent signalled
[02780] 0028234093: Transport Listen Thread 1358 is starting...
[02780] 0028234109: launching rcguie.exe now in thread 5384...
[02780] 0028234359: ISSTransport worker thread started: 844
[02780] 0028234578: ForwardSessionInfo
[04808] 0028277140: Second instance of issuser exiting
[02780] 0028280906: Socket error on accept(): 10004
[02780] 0028280906: Socket error 10038
[00244] 0028282906: Second instance of issuser exiting
[04108] 0028335203: waiting for TermSrvReadyEvent...
[04108] 0028335203: TermSrvReadyEvent signalled
[04108] 0028335328: Transport Listen Thread 1760 is starting...
[04108] 0028335328: launching rcguie.exe now in thread 5496...
[04108] 0028335500: ISSTransport worker thread started: db0
[04108] 0028335609: ForwardSessionInfo
[04108] 0029639546: ISSTransport worker thread started: e28
[04108] 0029639562: Being viewed by admaleyal01 on CHGEN014
[04108] 0029639562: &*&*&*&*&*&*&*& New buffer.  Now have 1
[04108] 0029739593: Socket was closed

 

Do you have any idea ?.....

 

Regards,

Alexandre ALEYA

LDMS console version = 8.7 SP6.


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