Hi,
I have a strange problem in a VMware VDI environment and remote control quality. Let's decribe:
On Virtual machine Windows XP on VMware ESX 3.5 + LANDesk agent 8.7 SP6. This VM will be used as a pool into a SunRay VDI solution. Everything works fine exept the remote control. When I take remote control of the VM, the quality is so poor that I cannot read the start menu and the color are in 4 bits.
I have try with AND without the Mirror driver without any changes.
But, if I take the remote control to the VM machine WITHOUT a VDI session (logon prompt), there is no problem. I also can follow the login process but after some sec. the quality goes done automatically. If I take remote control of a physical machine, that have an RDP connection open to the VM, there is no problem.
I suspect that there is a conflict with the LANdesk RC driver and the VMware Tools or with the RDP protocol....
Any idea or opinion about?
Regard
Lionel