We were initially a Netware shop and had Landesk running on Server 2003 with no problems taking remote control of workstations. Two weeks ago we migrated to Windows networking, and now remote control no longer works. We are always asked for credentials, but entering AD credentials doesn't work. We need a full explanation of how to set up administrators to use remote control once the Landesk server and all workstations have been added to a Windows domain. The documents I have found so far don't explain the process completely and don't seem to work anyway.
Thanks for any assistance. Rob