Upgraded to 9.5 SP1
I have followed the procedure to import the supplied SSL Root Cert into our AD from this article: http://community.landesk.com/support/docs/DOC-28617
However, when I navigate to a HTML remote Control session I am still getting SSL Cert errors.
The problem is that the supplied Cert for import has a completely different Issuer string than the one used by the installed Agents.
Issuer String from Imported SSL Cert:
CN = www.landesk.com
C = US
S = Utah
L = South Jordan
OU = HTML5 Remote Control
O = LANDesk(R) Management Suite
Issuer String from HTML RC Session:
CN = LANDesk Software (http://www.landesk.com)
C = US
S = Utah
L = South Jordan
O = LANDesk Software
As the CNs do not match the SSL Cert will always error . . .
Can this be fixed ASAP ? Possibly issue a new SSL Cert to import into AD ? The new Cert will need to have the same issuer string as the one from the HTML RC Session.
Regards
Phil