I've been using Remote Control via the Management Console (as well as the Web Console) for almost a year without problems. I had to uninstall my Agent and reinstall, which also meant I had to access the Web Console again to download files before RC was possible. This I did. It worked for the first RC session. After that, I am unable to RC through the Management Console. I accessed the Web Console, thinking that may be an issue, but no files attempted to download.
There are no error messages. Nothing happens.
I can run the Management Console from the core (with my credentials) and Remote Control works as it should. It appears that something is not right with my Agent but I don't know what that would be.
I can RC just fine via the Web Console.
I've uninstalled and reinstalled the Agent twice.
Any help would be appreciated.