Hi All,
Just found that after upgrade the core server from 9.0sp2 to 9.5, the remote control is disabled when I right click the machines and to select remote control (gray color).
I have checked on the agent side, the remote control is up and running, and the remote control icon is sitting on the system tray as normal.
But when I right click "inspect" -> "properties" -> "remote control", I can remote any computer I want on the all device list.
Anyone know what is happening?
Terry