Disabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleSome Keyboard keys would stop work when remote controlling more than 1 pc at...
Here's the problem, I have to remote control more than 50 pc's to upgrade some drivers, Howerver I am not able to remote control more than 1 at the time. Every time I remote control more than 1 pc at...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleRemote Control Viewer plugin doesn't get installed anymore
Hello everybody.It appears that with newer versions of Firefox, the plugin which allows a user to launch the viewer with a right click on a device in the Web console doesn't get installed by...
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FIPS 140-2 on LANDesk Agent
I've noticed that all my LANDesk 9.5 SP1 Agents all say that they have FIPS 140-2 enabled even though I havent explicitly enabled this on the core or on our Cloud Services Appliance. Anyone else seeing...
View ArticleQuestion about FIPS
I have a question about FIPS in 9.5 SP1; It sounds like it’s enabled by default in clients , but not on the core . It says that if enabled on the core but not clients then clients won’t work...
View ArticleRemote Control - Integrated Security: Unable to establish a secure session...
I am unable to remote control via Integrated Security, neither locally or via gateway. The Windows NT Security/local tempate works on our domain machines, but I wanted to run Integrated Security in the...
View ArticleRemote control - hangs on remote console only
Hi, We have just installed our LDMS 8.8 and have noticed the following behaviour; - From the core server any remote control sessions attempted to date has worked as expected. - From an admin PC...
View ArticleError: "The remote computer is not in your scope"
When trying to remote control a machine from a remote console, I get the error "The remote computer is not in your scope." My account is a member of "Default All Machines Scope", so that shouldn't be...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleLD Remote Control Encryption
Hello, Does the remote control function within LD 8.7 soon to be 8.8 use encryption? Is this done on default or is there a configuration setting that is required? Thanks
View ArticleRemote Control not working
After a user installed the Remote Control console software for the LANDesk Management Gateway he is getting the followinf error message. The remote control viewer was not installed properly. try...
View Articletwo machines have the same ip address
dear all , i have 2 machines A and B have the same ip in the inventory and both of them are active When i do any task on the machine B , it shows that it is off ( also i cant ping it using the name "B"...
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LANDesk Instant Support Suite Console Has Stopped Working
I've recently upgraded to 8.8 with SP3 and have installed an additional console on my desktop to manage users. Since then I receive "LANDesk Instant Support Suite Console Has Stopped Working" when...
View ArticleCTRL+ALT+D will not work on one PC
I can open a remote session to a computer but the CTRL+ALT+D will not do anything. I can physically go next door and use her keyboard, do a CTRL+ALT+DEL to get to the log-in screen, then go back to my...
View ArticleRemote Control Session launches but never loads video of remote system
We are running LDMS 8.80.0.249. The agent seems to install fine on all systems we have thrown it at so far including the two I am having this issue on. Everything installs fine and runs scans well...
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