9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
View ArticleRemote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
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Can't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleRemote control - hangs on remote console only
Hi, We have just installed our LDMS 8.8 and have noticed the following behaviour; - From the core server any remote control sessions attempted to date has worked as expected. - From an admin PC...
View ArticleAuthentication failed because a certificate was not found on the remote computer
It looks like after the SP5 Update of Landesk, all new installed Computers have the problem above. (installed Computers still work fine.) Any Idea? Thanks in advanced. Miriam
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
View ArticleLag when typeing username and password in remote control sessions
We have just upgraded from LANDesk 8.8 to LANDesk 9.0.3.1. When we remote control into a PC, send ctrl-alt-delete and attempt to type in the username and password there is approx a 5 second delay...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View Article9.5 SP2 Patch 0314 - Remote control permission granting not working.
9.5 SP2 Patch 0314 - Remote control permission granting not working. Hello All, After applying the 0314 patch to our 9.5 SP2 core, we can't do Remote Control. I have read the few discussion about...
View Articleunable to remote control - does ping port have to be opened?
We are trying to remote control across two different networks - just a quick question - does the ping port have to be opened? Any other port(s) besides tcp 9535 that need to be opened to support...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleLANdesk Instant Support Suite console stops working
I have LANDesk management Suite console runnint on my Windows 7 32bit desktop. When I try to remote control to some workstations I am getting a message "LANDesk Instant Support Suite Console has...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
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LANDesk Remote Control Tray Icon on Servers (via Remote Desktop)
On my LANDesk 9.6 server I use the same set of Remote Control settings in both my Windows desktop and server agent configurations. On my Windows desktop clients I can see the "LANDesk Remote Control"...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleProblem with Chat function
Good to all, i got problem where i can't do chating from server to client..hope somebody can help me.. Thank you...
View Articleedit layout
Hi all, i would like to add a colum "user " to the Magmanet Suite - "All devices" layout so if a user call me to help him per remote i would find him. Can anybody help me please? thanks in advance
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