unable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleDesktop Shortcut for landesk
Im trying to find the file associated w/ the landesk remote control icon in the task tray. I would like to build an icon to put on the desktop so that when you open it, it will open the file that when...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View Articlebug transfert File
Hello when I transfer a file from a remote control, the file is empty 0 kb someone you ever had this problem ? Landesk 9.5 SP2
View Articleremote control prompting despite setting to Always Allow
on 9.6 & have a setting in place on the current agent to Always Allow remote control without prompting. The latest 9.6 agent has been deployed to the pc's & they are prompting for the end user...
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Remote control is disabled on console
Hi All, Just found that after upgrade the core server from 9.0sp2 to 9.5, the remote control is disabled when I right click the machines and to select remote control (gray color). I have checked on...
View ArticleWeb Console Server
Hello AllI'm getting a bunch of warnings on the Web Console server concerning ASP.NET 2.050727.0. Here is the warning: Event code: 3005 Event message: An unhandled exception has occurred. Event...
View ArticleRemote cotrol from local console
Hi all, I'm installed the local console on a workstation but unfortunatly i can't establish the remote desktop connection to the clients form this workstation.From the server i can connect to the...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View Article9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRemote Control - viewer slow when entering credentials to unlock client
Hi, When remote controlling a client, we are experiencing a delay when entering credentials to either login or unlock the workstation: When typing credentials, the username or password 'dots' appear...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleIn HTML5 remote control, backspace brings you back to previous page in IE
Since our upgrade to v9.6, I have been trying to migrate my support staff into using HTML5 remote control instead of the legacy remote. One of the biggest complaints I've received is that when used in...
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