edit layout
Hi all, i would like to add a colum "user " to the Magmanet Suite - "All devices" layout so if a user call me to help him per remote i would find him. Can anybody help me please? thanks in advance
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleKeyboard shortcut for end user to leave remote control
I am wondering if there is a way to change the keyboard shortcut users can escape remote control from? I'm thinking something more along the lines of them being able to hit the escape button or...
View ArticleRemote Control - Current logged in user
We are currently implementing LDMS 9 and I'm trying to figure out the best method for my help desk to easily find a user's computer in order to find remote control. We have many shared computers so,...
View ArticleRemote Control agent
My help desk is stating that the remote control agent keeps on switching from direct mode to gateway mode. Once rebooted it goes back direct mode. The RM agent can be switch manually. Has anyone seen...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleRemote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleDisable Switch Mode Button
Is there a way to disable the switch mode button in the Remote Control icon window? I'd like to disable it for all computers other than laptops? I know I can create a policy that forces direct mode,...
View ArticleClient System reboots on Remote Control
We are running windows 2000 systems with LanDesk 8.7 When we attemptto Remote Control to a client, we sometimes get a reboot of the client PC. After the PC reboots, we are able to remote into it...
View ArticleLandesk Remote Control error : 'Logon Failed. You must provide valid...
Bonjour,Nous venons d'installer un nouveau serveur Landesk en version 8.8 SP3. Nous rencontrons depuis des problèmes pour nous connecter à certaines de nos machines. Le message d'erreur cité en objet...
View ArticleRemote Control to Workstation Not in Current User's Domain
I have not found an answer to this scenario in other resp[onses so far so I hope someone can help. We are currently using LANDesk 8.8. SP3 (soon to go to SP4 and version 9 is in sight). By default we...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleRemote Control of non-domain clients
I need to remote control some non-domain computers from a domain member core server. What users, groups, roles, and processes do I need to put in place in order to make it work? Thanks for any help.
View ArticleRemote Control Console Reporting
Is it possible to create remports on user activity using the Remote Control Console? I do not see an option for reports or creating reports and I wanted to check with the community before I dive any...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleRemote Control Session - Is it encrypted?
Is remote control session on port 9535 encrypted?We are using Landesk Management Suite 9.0 SP4 with mostly Windows 7 Enterprise SP1.
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