Shared Clipboard in Landesk Remote control stops working
Hello, I`m Servicedesk agent in my company and we are using Landesk Remote Control version 9.01.0.122. On Windows 7 Enterprise x64 I am often having the problem that after ~2 days the shared clipboard...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleRemote Control immediately took a control and does not ask a user to...
Hi all, There is a problem when LD Remote Control immediately took a control and doesn`t ask a user to authorise this. The Agent Configuration set to that End user must grant permission for remote...
View ArticleLandesk 9.5 Remote Control Multi-monitor
Under 9.0sp3 we had the ability to switch between monitors when using Remote control. All, 1 or 2. Under 9.5 we've lost that functionality and I can't seem to locate in our books, or on here where to...
View ArticleBlock remote control
I would like to know how I can block other techs in my department from remoting into my computer without myknowledge or consent or how can I set something up to notify me when they attempt to remote...
View ArticleUnable to use Remote Control via IE8
Hello, I hope this is in the right place. I've been testing Windows 7 and had no problems installing the web remote control in IE8 for Windows beta 7000. After upgrading to Windows 7 RC 7100, IE8 will...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
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LANDesk Instant Support Suite Console Has Stopped Working
I've recently upgraded to 8.8 with SP3 and have installed an additional console on my desktop to manage users. Since then I receive "LANDesk Instant Support Suite Console Has Stopped Working" when...
View ArticleSome Problems with Landesk and Remote Control
Hello At this time we have some problems with the interface, it's show the error that I attached, and I attached other errors thats occurs on the environment. Please could enyone helpo me to fix tat....
View ArticleRandom Reboots
Hello. Just wondering if anyone has seen this issue before. A few random users mentioned that they received a LANDesk 10 second countdown/reboot box. I checked software distribution/vulscan and remote...
View ArticleVMware VDI & LANDesk Remote control
Hi, I have a strange problem in a VMware VDI environment and remote control quality. Let's decribe: On Virtual machine Windows XP on VMware ESX 3.5 + LANDesk agent 8.7 SP6. This VM will be used as a...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleHow do you remove the most recent remote computer names list
How do you remove the most recently used remote computer names or IP addresses list from LANDESk Remote Control, Start Connection dropdown list. Can anyone recommend the regedit MRU key to clear the...
View ArticleLDMS v9.5 Remote Control - Mirror Driver?
Hi all, Can someone confirm whether the Mirror Driver is still part of v9.5 Remote Control? Thanks
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