LD Remote Control Encryption
Hello, Does the remote control function within LD 8.7 soon to be 8.8 use encryption? Is this done on default or is there a configuration setting that is required? Thanks
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
View ArticleSome Keyboard keys would stop work when remote controlling more than 1 pc at...
Here's the problem, I have to remote control more than 50 pc's to upgrade some drivers, Howerver I am not able to remote control more than 1 at the time. Every time I remote control more than 1 pc at...
View ArticleRemote Control - Current logged in user
We are currently implementing LDMS 9 and I'm trying to figure out the best method for my help desk to easily find a user's computer in order to find remote control. We have many shared computers so,...
View ArticleStarting remote session on a client which is not in the scope
Hi, We have five departments in the company, so there are five user management scopes in our LDMS. A helpdesk coworker downloaded the remote control viewer incl. all necessary files and startet the...
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ISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View Articleapplication portal window empty
Hi, I am testing RC in ldms 9.6 sp1 (Agent deployed is also 96 sp1) .I noticed that when using HTML remote control and blank the screen, the application portal window is empty.Issue is not present...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleRemote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
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How do I Remove Excess Addresses in the Connect Window? - Question Re-phrased
Is there a way to keep these addresses from showing up? Maybe not removing them, but preventing them from being there. They interfere when connecting to our laptops. Can anyone at least tell me if...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleHTML5 Remote Control Does Not Work In Gateway
LD 9.5 No SP1 I have been testing my gateway since upgrading from 9.0 sp3 to 9.5 no SP1. The HTML 5 does not work either by right click computer in console or doing a Browser (tryed both Firefox and...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleRemote control - hangs on remote console only
Hi, We have just installed our LDMS 8.8 and have noticed the following behaviour; - From the core server any remote control sessions attempted to date has worked as expected. - From an admin PC...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
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