MAC HTML RC shows user credentials in address bar
Hi all, We came across some weird behavior when testing HTML Remote Control, especially when the target is a MAC machine and the browser is Safari: - Pick an authorized user and everything will be ok,...
View ArticleUnable to locate Remote Computer over a VPN
Hi, OK, so we have Remote Control issue whenever trying to connect to a device over a VPN. The device in LDDB has the correct IP address listed. But when trying to connect the Remote Control status...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View ArticleRemote Control immediately took a control and does not ask a user to...
Hi all, There is a problem when LD Remote Control immediately took a control and doesn`t ask a user to authorise this. The Agent Configuration set to that End user must grant permission for remote...
View ArticleUnable to use Remote Control via IE8
Hello, I hope this is in the right place. I've been testing Windows 7 and had no problems installing the web remote control in IE8 for Windows beta 7000. After upgrading to Windows 7 RC 7100, IE8 will...
View Articletwo machines have the same ip address
dear all , i have 2 machines A and B have the same ip in the inventory and both of them are active When i do any task on the machine B , it shows that it is off ( also i cant ping it using the name "B"...
View ArticleRemote cotrol from local console
Hi all, I'm installed the local console on a workstation but unfortunatly i can't establish the remote desktop connection to the clients form this workstation.From the server i can connect to the...
View ArticleLANDesk user with full remote control permission but only view only...
One domain user who is in LANDesk management group (with remote control view only permission) logon to PC A Another user LDAdmin who is in LANDesk managment group(with remote control full permission...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleRemote Execute no longer running as LocalService
Did they change Remote Execute at some point? Previously I could run a program and it would start as LocalService with permission to change system files, edit registry HKEY_LOCAL_MACHINE keys etc.I...
View ArticleLDMS 9 Remote Control issue with Windows 7
Hello, Some LDMS operators get issues with LDMS 9.0 SP2, when they remote access to a Windows 7 computer, only 1 person (operator or end-user) can use Keyboard or mouse. With Windows XP, both users can...
View ArticleRemote control across subnets using LanDesk Classroom Manager
Is it possible to remote control lab computers across different subnets using Classroom Manager Teacher Console 7.4
View ArticleRemote Control Management Gateway
We added the LANDesk management Gateway appliance (in our DMZ) to our environment and I had some questions about remote control. This is the first time we tried to connect to a PC that was not...
View ArticleLag when typeing username and password in remote control sessions
We have just upgraded from LANDesk 8.8 to LANDesk 9.0.3.1. When we remote control into a PC, send ctrl-alt-delete and attempt to type in the username and password there is approx a 5 second delay...
View ArticleUnable to locate Remote Computer over a VPN
Hi, OK, so we have Remote Control issue whenever trying to connect to a device over a VPN. The device in LDDB has the correct IP address listed. But when trying to connect the Remote Control status...
View ArticleFile Transfer Problem in LDMS 9.0 SP2
When right clicking on a machine in LDMS 9.0 SP2, selecting remote control, then file transfer, the usual explorer type window is quickly displayed but no drives appear as before. Suspect issue with...
View ArticleLDM 9.5: Remote Control does not ask User for Permission
We just got our hand on LANDesk and we are still testing. We use the German Version, so i try to translate all.My Problem: We installed the clients on two test systems. This worked well till now. But...
View Article9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
View Articlecan't connect to locked client
In version 8.8 we could remote control a client which was locked from login/password issues. At the moment, with 9.0 (sp3) we can't.Is this by design, or should we still be able to do so?
View ArticleRemote Control via Management Console fails (LDMS 9.0 SP3)
I've been using Remote Control via the Management Console (as well as the Web Console) for almost a year without problems. I had to uninstall my Agent and reinstall, which also meant I had to access...
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