LANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleFile transfer from my PC to client
Running9.6 SP2 Management Suite This may be a silly question but I cant find a way to do it, Is it possible to transfer a file from the computer I'm connecting from to the client while on a remote...
View ArticleRemote Control Operators group missing. How can I add a user for remote...
Hi, I wish to add a user to allow the remote control but the Remote Control Operators group is not present on some workstations.So what's the best practice to allow remote control for a non admin user...
View ArticleError: "The remote computer is not in your scope"
When trying to remote control a machine from a remote console, I get the error "The remote computer is not in your scope." My account is a member of "Default All Machines Scope", so that shouldn't be...
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Stopped Landesk Remote Control Viewer
Last week we started having the issue where when we use LDMS to remote control a computer and have getting the following error It acts like it connects, but still displays the black screen and doesn't...
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
View Articleapplication portal window empty
Hi, I am testing RC in ldms 9.6 sp1 (Agent deployed is also 96 sp1) .I noticed that when using HTML remote control and blank the screen, the application portal window is empty.Issue is not present...
View ArticleBlack screen
Some of my servers do not display for remote control. I have three identical servers. One works correctly. Two display only a black screen when using remote control. Web console does not work....
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
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Username variable in Remote Control prompt?
Is there a way to make a custom Remote Control prompt with a variable for whatever LANDESK admin is running it? I noticed with just the default remote control prompt permissions it gives my computers...
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Enable HTML Remote Control for "IT Help Desk"
Hello -Hoping this is something dumb I've missed. Is there somewhere specific I have to enable HTML Remote Control for a user role - in addition to the standard Remote Control? Our "IT Help Desk"...
View ArticleRemote Control on Lock Workstation doesn't work (anymore)
Hello everybody, Since a year we have a strange behavoiur about our RC.Remote Control on the status of Workstation Locked or waiting for Login (Ctrl+alt+del) doesn't work. In the past we could and we...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
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FIPS 140-2 on LANDesk Agent
I've noticed that all my LANDesk 9.5 SP1 Agents all say that they have FIPS 140-2 enabled even though I havent explicitly enabled this on the core or on our Cloud Services Appliance. Anyone else seeing...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleRemote Execute no longer running as LocalService
Did they change Remote Execute at some point? Previously I could run a program and it would start as LocalService with permission to change system files, edit registry HKEY_LOCAL_MACHINE keys etc.I...
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