Clik here to view.
"Remote Icon" is missing
Hello ! I hope you could help concerning an issue I am facing : a computer (a lot of computer are working perfectly) which does not have the remote control icon = not able to remote control.I...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleBlack screen
Some of my servers do not display for remote control. I have three identical servers. One works correctly. Two display only a black screen when using remote control. Web console does not work....
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleRemote Control - viewer slow when entering credentials to unlock client
Hi,When remote controlling a client, we are experiencing a delay when entering credentials to either login or unlock the workstation:When typing credentials, the username or password 'dots' appear...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleTrying to remote control - get unable to find web service
I'm on version 9.0.2.3 of Landesk Management Suite. I'm logged into the LanDesk managemetn Console on the core server and when I try to remote control a PC I get an error: Unable to find the remote...
View ArticleRemote Control of Windows 7
I am using Management Suite 9.0.3.1 and agent is 9.0.3.8 on a 2008R2 server. I have almost 1000 computers in inventory and most are running Windows 7 Pro. On some computers when we launch a remote...
View ArticleLANDesk Remote can't connect to SP3
We have a primarily Windows XP environment with scattered Windows 7 virtual machine's as we prepare to deploy Windows 7 to everyone. During some testing we've noticed that the LANDesk Agent to remote...
View ArticleRun field in RC viewer not showing file from system32
Hello, There is a program, nltest.exe, in the C:\Windows\System32 directory that resets the AD domain secure channel on the local machine. When I try to run this from the remote control viewer, it...
View ArticleHTML5 RC doesn't work on client computers with "End user must grant...
HTML5 RC doesn't work on client computers with "End user must grant permission for remote control session" option activated. It just keep on requesting credentials once and again. Any ideas?
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleVMware VDI & LANDesk Remote control
Hi, I have a strange problem in a VMware VDI environment and remote control quality. Let's decribe: On Virtual machine Windows XP on VMware ESX 3.5 + LANDesk agent 8.7 SP6. This VM will be used as a...
View Article8.8 Permission Required
Anyone else seeing this issue? Remote Control is configured for Integrated SecurityPermission Required is set. All other Specify Remote Control Settings are blank.Rights are granted via AD/RBA on an...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleBlank Screen
Need help to solve my problem, Client screen at LANDesk Remote Control is blank.I have reconfigured the agent, but still blank.thank's
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
View ArticleRemote Control Log
I've some question that can i logging the all of administrator's remote control action and where's this log? Thanks,
View Article