HTML5 RC doesn't work on client computers with "End user must grant...
HTML5 RC doesn't work on client computers with "End user must grant permission for remote control session" option activated. It just keep on requesting credentials once and again. Any ideas?
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleHTML5 Remote Control Does Not Work In Gateway
LD 9.5 No SP1 I have been testing my gateway since upgrading from 9.0 sp3 to 9.5 no SP1. The HTML 5 does not work either by right click computer in console or doing a Browser (tryed both Firefox and...
View ArticleDistribute agent with local admin credentials for RC
I have machines that get removed from the domain with an automatic process every 90 days. Sometimes those systems come back online and since they are not trusted by the domain anymore RC is not...
View ArticleIdentify whether a user is logged onto the PC before taking Remote Control
Hello LanDesk community,perhaps a simple question: Is it possible to see if a user is logged onto a PC before taking control?Thanks.
View ArticleDesktop Shortcut for landesk
Im trying to find the file associated w/ the landesk remote control icon in the task tray. I would like to build an icon to put on the desktop so that when you open it, it will open the file that when...
View ArticleLag when typeing username and password in remote control sessions
We have just upgraded from LANDesk 8.8 to LANDesk 9.0.3.1. When we remote control into a PC, send ctrl-alt-delete and attempt to type in the username and password there is approx a 5 second delay...
View ArticleRC Viewer Upgrade Issue
Greetings, I've been tasked with performing an upgrade on about 450 users, from RC Viewer 8.0, to version 9.5. Currently, we have a batch file that looks like the following: "C:\Program...
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RUN command history in Remote Control Console
Anybody knows where does the RC RUN command combo box stores the history for all the executed commands in remote control sessions? I would like to add some predefined lists of commands for each remote...
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleHTML Remote Control Authentication bug?
LANDesk support is already working on this, I just want to see if anyone else is experiencing this issue. The Issue: Using HTML Remote Control, a domain user that has no rights/roles in LANDesk is...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
View ArticleCTRL+ALT+D will not work on one PC
I can open a remote session to a computer but the CTRL+ALT+D will not do anything. I can physically go next door and use her keyboard, do a CTRL+ALT+DEL to get to the log-in screen, then go back to my...
View ArticleDistribute agent with local admin credentials for RC
I have machines that get removed from the domain with an automatic process every 90 days. Sometimes those systems come back online and since they are not trusted by the domain anymore RC is not...
View ArticleIdentify whether a user is logged onto the PC before taking Remote Control
Hello LanDesk community,perhaps a simple question: Is it possible to see if a user is logged onto a PC before taking control?Thanks.
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hello, I am running LANDesk Management Suite 9.5 SP1 with about 480 nodes. We have never had issues with remote control until very recently. Every time we use the integrated remote control in the...
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