LDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
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I need to add some custom special key sequences for Remote Control. Is this...
I need to use some special key sequences within Remote Control. I need:Alt-TabAlt-F1Alt-I I see the Special Key Sequences button. Can I specify my own?
View ArticleNew non-LANDesk antivirus is blocking remote control feature.
We recently upgraded the antivirus on our network after which the remote control feature stopped working. I get the following when trying to connect remotely to any computer in our network. The...
View ArticleRemote control -- Run as administrator
Core: LDMS9 (SP2)Client: Win7 (32-bit) Is there any documentation on this new 'Run as administrator' checkbox when setting up the Remote control options in the agent config?
View ArticleTrying to remote control - get unable to find web service
I'm on version 9.0.2.3 of Landesk Management Suite. I'm logged into the LanDesk managemetn Console on the core server and when I try to remote control a PC I get an error: Unable to find the remote...
View ArticleNot able to use LANdesk in Mozilla or Chrome
We are having Landesk 9.0.2.38 installed in all client systems with which we are able to take remote of other systems which has same client installed. We use Internet Explore to use take remote of...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleRemotely kill a remote control session
I looked but briefly. Is there a way of killing a remote control session remotely? I have some staff that leave remote control sessions up and walk away from the desk.
View Article9.5 SP2 Patch 0314 - Remote control permission granting not working.
9.5 SP2 Patch 0314 - Remote control permission granting not working. Hello All, After applying the 0314 patch to our 9.5 SP2 core, we can't do Remote Control. I have read the few discussion about...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleUnable to find the remote control web service on 'ServerName'
I have a new install of LD 8.8 SP2 that I have set up to test with. When I try to RC a client from my test core server, I receive the error above and am asked for username/PW, which none work. I have...
View ArticleBlack screen
Some of my servers do not display for remote control. I have three identical servers. One works correctly. Two display only a black screen when using remote control. Web console does not work....
View ArticleAuthentication failed because a certificate was not found on the remote computer
It looks like after the SP5 Update of Landesk, all new installed Computers have the problem above. (installed Computers still work fine.) Any Idea? Thanks in advanced. Miriam
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Remote control - hangs on remote console only
Hi, We have just installed our LDMS 8.8 and have noticed the following behaviour; - From the core server any remote control sessions attempted to date has worked as expected. - From an admin PC...
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Identify whether a user is logged onto the PC before taking Remote Control
Hello LanDesk community, where would you like to see a 'Session' status? I'd like to see a status (ie. 'in session', 'idle', 'no ping') on the main search results page - maybe use the 'Health'...
View ArticleRemote Control - Integrated Security: Unable to establish a secure session...
I am unable to remote control via Integrated Security, neither locally or via gateway. The Windows NT Security/local tempate works on our domain machines, but I wanted to run Integrated Security in the...
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Remote Control log reports multiple Stop actions without any previous Start
Looking the "Remote Control History by Operator" report there are multiple "stop" actions without its coresponding "start" action. For instance there is a "Start" action and three or four stop actions...
View ArticleKeystrokes Not Rocognized When Using Client Access Terminal Emulator On...
Hello, In our enviroment we have a large number of AS400 servers that we access via IBM Client Access Version 5 Release 3. Client Access is a fancy terminal emulator which is installed on all our...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
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Unable to use RCViewer (isscntr.exe) - The logged in user does not have...
Hi to All,I have tried to read most of the available solutions but to no avail.I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same...
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