Auto resume default member list on Remote Control Operators group
By default, we have 4 user in Remote Control Operators group, but have special case need to additional other user (user name is test-user) into there.Around 4 hours after or run LANDesk Security Scan,...
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
View ArticleCan not take remote control of the client machines
Hi All, We are using Landesk management suite 9.0 SP2, Here the thing is when we try to take a remote control , we can't able to take the remote of the client machine even it has the landesk agent...we...
View ArticleFeature Request - Remote Control Permission Console User-Based
Under now policy we now forced to use the remote control permission setting on our workstation agents. To me it never made sense for this setting to be set at the agent level. This setting should be...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleLDM 9.5: Remote Control does not ask User for Permission
We just got our hand on LANDesk and we are still testing. We use the German Version, so i try to translate all.My Problem: We installed the clients on two test systems. This worked well till now. But...
View ArticleHow HTML5 Remote Control works?
HTML5 seems like a straight forward concept but am having some trouble wrapping my head around how it works. Please could someone explain to me how, technically, the agentless HTML5 remote control...
View ArticleRemote Control immediately took a control and does not ask a user to...
Hi all, There is a problem when LD Remote Control immediately took a control and doesn`t ask a user to authorise this. The Agent Configuration set to that End user must grant permission for remote...
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FIPS 140-2 on LANDesk Agent
I've noticed that all my LANDesk 9.5 SP1 Agents all say that they have FIPS 140-2 enabled even though I havent explicitly enabled this on the core or on our Cloud Services Appliance. Anyone else seeing...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleClient System reboots on Remote Control
We are running windows 2000 systems with LanDesk 8.7 When we attemptto Remote Control to a client, we sometimes get a reboot of the client PC. After the PC reboots, we are able to remote into it...
View ArticleHow do I fix dual monitor issue with LanDesk mirror driver?
I have dual monitor using two Dell Optiplex 960 pc's, but the graphics on all MS Applications look flat and also affects the functionality of other applications. Right now the fix is to disable the...
View ArticleRemote control for Android?
Does anyone know if there are plans of supporting Andriod OS? Or is there already a way to remotely control mobile units with android? Is there already an agent app to install?Just wondering... would...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleDisable Switch Mode Button
Is there a way to disable the switch mode button in the Remote Control icon window? I'd like to disable it for all computers other than laptops? I know I can create a policy that forces direct mode,...
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
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