Remote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleRandom Remote Control Issue with Display
Recently, we have been having issue with our Landesk Remote Control application. When we remote to some machines and then disconnects, the monitor stays dim similiarly to a low power state. This does...
View ArticleEnd support for classic RC Viewer
I am trying to understand what it would take for full adoption of HTML remote control so that we could EOL the old viewer. I know HTML is missing several key features to have parity with the Classic...
View ArticleHTML5 Remote Control Does Not Work In Gateway
LD 9.5 No SP1 I have been testing my gateway since upgrading from 9.0 sp3 to 9.5 no SP1. The HTML 5 does not work either by right click computer in console or doing a Browser (tryed both Firefox and...
View ArticleAuthentication failed because a certificate was not found on the remote computer
It looks like after the SP5 Update of Landesk, all new installed Computers have the problem above. (installed Computers still work fine.) Any Idea? Thanks in advanced. Miriam
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
View ArticleRemote Control - Current logged in user
We are currently implementing LDMS 9 and I'm trying to figure out the best method for my help desk to easily find a user's computer in order to find remote control. We have many shared computers so,...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleLDM 9.5: Remote Control does not ask User for Permission
We just got our hand on LANDesk and we are still testing. We use the German Version, so i try to translate all.My Problem: We installed the clients on two test systems. This worked well till now. But...
View ArticleHTML Remote Control Authentication bug?
LANDesk support is already working on this, I just want to see if anyone else is experiencing this issue. The Issue: Using HTML Remote Control, a domain user that has no rights/roles in LANDesk is...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleClik here to view.
Disabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleClik here to view.
Identify whether a user is logged onto the PC before taking Remote Control
Hello LanDesk community, where would you like to see a 'Session' status? I'd like to see a status (ie. 'in session', 'idle', 'no ping') on the main search results page - maybe use the 'Health'...
View ArticleStarting remote session on a client which is not in the scope
Hi, We have five departments in the company, so there are five user management scopes in our LDMS. A helpdesk coworker downloaded the remote control viewer incl. all necessary files and startet the...
View ArticleRemote control - hangs on remote console only
Hi, We have just installed our LDMS 8.8 and have noticed the following behaviour; - From the core server any remote control sessions attempted to date has worked as expected. - From an admin PC...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View Article