Hi all,
Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute?
We need it for On-Demand Remote control trough Management Gateway.
Thanks in advance.
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Commandline switches for the issuser.exe
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Remotely kill a remote control session
I looked but briefly. Is there a way of killing a remote control session remotely? I have some staff that leave remote control sessions up and walk away from the desk.
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Lenovo T510 and LANDesk 9 client mirror driver issues?
Anyone running a new Lenovo T510 with WinXP SP3 and LD9 having mirror driver issues? Whenever I have the mirror driver turned on the screen fills with a ton of colors and I am not able to see the remote screen. I turn the mirror driver option off and the remote screen comes to life.
Multiple Lenovo T510 running XPsp3 and Nvidia drivers. I have a similar T410 running the same drivers without issues.
Ideas?
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Browser Based Remote Control - Internet Explorer HTML5 Issue
Is it possible to use the browser based Remote Control to access a client PC WITHOUT turning off Compatibility View? When using IE 11 and entering http://computername:4343 in the address field, you get the"HTML5 is required for this application" message and can't proceed.
I know that a solution is to go to Compatibility View settings (IE Internet Options) and uncheck the "Display intranet sites in Compatibility view" check box, but we have large group of users/techs that still require Compatibility View to be on for various other applications.
LDMS 2016, Windows 7, 10, IE 11
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Unable to use RCViewer (isscntr.exe) - The logged in user does not have rights to access the remote computer...
Hi to All,
I have tried to read most of the available solutions but to no avail.
I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same function.
Location: C:\Program Files\LANDesk\ServerManager\RCViewer
Does anyone encountered the same problem as me?
Filename: isscntr.exe
Version: 8.80.0.249
Would appreciate any help available.
Thanks so much!
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Disabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you really have no choice when installing the client agent with Remote Control capabilities as to whether the mirror driver gets installed or not, is this correct? I've tried unchecking the settings within the agent configuration to not use the mirror driver under Remote Control | Indicators | Agent Settings and then rolling out an agent update, but this doesn't seem to change anything. The only way I've found to remove the mirror driver is either disabling it or totally removing it from Device Manager. I found another thread that stated the mirror driver used to be in Add/Remove Programs, but was removed in later versions by LANDesk. We are running v8.8 SP1. I'm primarily looking for an easy way to either disable or remove the mirror driver from all of our clients through LANDesk. Any suggestions? Thanks in advance!
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Remote Control Issues
Remote Control Issues
version 9.6.0.2.48
- Authentication Failure - invalid credentials or no rights to remote control.
My technicians and I used to be able to use remote control. How does the access get removed if it was previously granted? How can the access be granted again?
I was able to right-click and use html5 remote control from the LDMS server, but if I exit and immediately try to log in again from the browser, it gives the 'auth fail' message.
I do not want to have to go to the server every time just to remote control a pc, and I would like my techs to be able to do their jobs remotely as well. What can I do to resolve this?
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Standalone Remote Control Viewer Install
Morning,
can anyone tell me where i can get the viewer install from?
I've tried running the ENURCsetup.exe but its installing the Mozillia version?
thanks
Chris
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Remote Control to Workstation Not in Current User's Domain
I have not found an answer to this scenario in other resp[onses so far so I hope someone can help.
We are currently using LANDesk 8.8. SP3 (soon to go to SP4 and version 9 is in sight). By default we have all of our workstations in our corporate domain and adminitrative clients such as our Help Desk log in to the LANDesk console using their domain ids. The security model for remote cotnrol is currently "Windows NT security/local template". On occasion, however, we encounter a workstation that is on our internal network that is either in a workgroup or on a development domain which is not a child nor even a trusted memeber of our corporate domain. Obviously, we cannot access this odd workstation because we are authenticating with our corporate domain ids which are not applicable to this workstation.
Is there a way for our Help Desk personnel to still log into the LANDesk console using their domain ids so they can continue to assist regular clients by remote control and yet still provide credentials for connecitng to the workstation that is not on the corporate domain? Right now, the Help Desk person gets a "Credentials Required" dialog, but they have no credentials to enter that seem to work. We do have access to the loca administrator account credentials for the workstation, and we are willing to customize the LANDesk agent for these odd ducks.
Is there a workable answer?
Thanks
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"Remote Control" not available to Core Server
My assistant and I just got new computers and a new laptop. All three are 64-bit with Windows 7 Professional. We've installed the LANDesk Console on all three. When we right click on the Core Server we do not have the option for Remote Control. The Remote Control feature is available for all other computers.
On our old Windows XP and Windows Vista machines you can remote to the Core Server.
Any ideas on how to get this feature back in Windows 7?
We can RDP to it but the LANDesk Remote Control feature is our preference.
We are using Version 9 with Service Pack 2.
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control remoto
¿Existe alguna posibilidad de tomar un equipo con dos o mas sesiones de control remoto?
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Enable HTML Remote Control for "IT Help Desk"
Hello -
Hoping this is something dumb I've missed. Is there somewhere specific I have to enable HTML Remote Control for a user role - in addition to the standard Remote Control?
Our "IT Help Desk" users have Remote Control Tools enabled, including View and Edit for the "Remote Control" feature. Direct and Gateway Remote Control work fine for them, for user on LAN and WAN - no issues that I am aware of. Both the "LANDesk Administrator" and "IT Help Desk" roles appear the same in the configuration - screen print is below.
They are unable to use the HTML Remote Control feature though. After entering credentials they receive a pop-up that states "Message from webpage - Invalid username, password, or domain!".
If it matters, they are local administrators on the workstations.
The HTML Remote Control feature works for users with the "LANDesk Administrator" role (which have only "user" local rights on the target workstations).
I have tested from the same source machine and source browser to the same target machines. In all cases the issue persists - it functions for users with "LANDesk Administrator" role, but not "IT Help Desk" role.
We're running 9.5 SP2.
Thanks!
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Server Error in '/remote' Application.
Good day
When i try use the remote control application in a web GUI i get the following error. It is not a permissions error as i have checked that. I have checked IIS and everything looks to be correct. I upgraded to SP 5 and the problem still persists.
Here is the error:
Server Error in '/remote' Application.
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Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a
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Remote COntrol Authentication issues
I recently installed LANDesk 9 onto a Windows 2003 32-bit server. After the install I am now unable to remote control other units. The user I am logging into Windows and LANDesk with is the same user and is a member of the necesary groups. I have also modified the LANDesk and LANDesk Com+ files with the user's credentials, but am still unable to remote control any unit. The error that comes back basically "you must enter a valid username, password, and domain". This is a server in a workgroup. We are not running AD as of yet so there is no domain to enter. The Remote Control feature work fine on LANDesk 8.8, it just isn't authenticating for some reason in 9.0. Any suggestions?
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How HTML5 Remote Control works?
HTML5 seems like a straight forward concept but am having some trouble wrapping my head around how it works. Please could someone explain to me how, technically, the agentless HTML5 remote control works for machines off the network?
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LANDESK Remote Control - Gateway Mode
I currently have LDMS 2016 SU10.0.3 and when our LANDESK Remote Control agent is on "Gateway mode", the "Computer Name:" field is blank.
Before we upgraded from LDMS 9.5 to 2016, I'm pretty sure the computer name was showing up there. I made a call with Support and I was told that computer name is not showing for them either. He spoke with his peers and they said that it's suppose to be working as intended and told me to put in an enhancement request.
Anybody know how to get this working?
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Remote desktop in LANDESK
Hi,
I would need some advises on configuring LANDESK's remote control feature, this is what we want to do:
1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted and grant permission before LANDESK operator/admin can remote control the PC.
2. Now, we have some PCs where we want to remote control without the need of user permissions to troubleshoot some issues. We want to restrict the remote access without user interaction to 1 or 2 LANDESK operators only, not to all remote control operators.
I know that we can create separate set of LANDESK agent to be able to remote control without user permission.
But it does not restrict to approved LANDESK remote control operator only. All LANDESK operators with remote control access can remote control the PC without permission.
What we want is only allow approved administrator to remote control the PC without permission while the rest of the LANDESK operator follows the normal procedures (user gets prompt to ask for remote control access. If the user click "Yes", only one can remote control the screen).
I can't figure out how to restrict the permission to particular admin only.
Is there a way to do this? I am using LANDESK 9, SP2.
Appreciate if someone can shred some lights on this.
Thanks.
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How to push the certificate via landesk software management portal
Hi All,
Can someone help me with the batch script to push the certificate via landesk software management portal.
I have created a batch file that worked fine, But the certificate is getting installed in computer account , not in the user account .
Kindly help me with the batch file on how to install the certificate via landesk to the user account.
Thanks
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Landesk 9 sp2 **remote control**
that's nice that landesk is improving their core hub. however, year after year, i wait in anticipation that one day they would hear our cry (or just mine) about how awful their remote control tool really is and finally do something about it. but i suppose this is just unlikely to ever happen. why? i really wonder why?
just a thought, can you please in your next release (whether it's the next sp or revision) spend the majority of your R&D in finally fixing this worthless tool?
we at our company are fed up with it, that we've resulted in deploying ultravnc viewers on all of our computers, because landesk remote just sucks. the application is horrible at best. it's very temperamental when it wants to work...so why do we keep on paying for this junk. it's a question that i been trying to ask myself since we first purchased it.
please do something about this or we will terminate our contract. we rely on remote control on a daily basis but since landesk remote has been worthless we are forced to use ultravnc (which isn't a bad product).
just a quick note from a very disappointed customer....
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Keyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I have remoted another client with same OS and works fine. Have removed and added agent on machine and disabled firewall. Still not luck. Any ideas?
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