I am running LDMS 9.0 SP2. I have an issue where some of my clients return the error code "Unable to establish a secure session with the remote computer (-5)."
We are using the default of Integrated Security set on the agents. I switched the COM+ user for LANDESK and LANDESK1 in the component services section to a Domain User that has permissions to enumerate the domain and I set the "Leave running when idle" radio button.
My COM+ user is in the Management Suite group on my core server and I am in the Administrators group, but get this error.
To this point I have tried the all of the following, found from searching this error throughout the forums.
- Ensure the user is part the LANDesk Management Suite group. <CHECK>
- Verify that the Console is patched to the same level as the Core, (even if installed after the Core was updated). <CHECK>
- Verify that the LANDesk Management Agent is running on the machine. If it is not running or will not start, run the cba8inst.msi file in c:\program files\LANDesk\ldclient. <CHECK>
- Attempt to browse http://{Agent Nameor_IP_Address}:9595 ** On this on I found that through an nMap scan some of my trouble systems had port 9595 filtered. a Netstat -an reveled that 0.0.0.0:9595 was listening but not ip.address:9595 I uninstalled the agent and reinstalled (after a reboot) and that fixed the 1 or 2 straglers. Although my corporate office is pushing a GPO that doesn't allow my Win Enterprise systems to have the port open. (But that is another isue)
- On the Agent create a text file titled isswuser32.log in the C:\Program Files\LANDesk\LDClient directory, attempt Remote Control, check it for errors. Verify that the Remote Control Viewer is not to set to use “Enable old agent compatibility (pre 8.5 agents)” in Tools > Options. Note: RC-11047587.2 addresses this issue. < This will not work. The error code I get act as though the client system isn't event processing the request.
Being stubborn, I have tried to read up on everything and trouble shoot this myself, however I need some advice before I open a ticket with LANdesk.
Anything jump out that I am missing??