Hi all,
We're facing a lot of issues with our LDMS 9.6Sp1 when we use remote control on Win 8.1 clients.
In fact we are experiencing an extremely slow response when we connect on these clients and controlling the remote machine is nearly impossible.
The same problem was also present in LDMS 9.5 which we recently upgraded in the hope of resolving the problem.
Remote control is working normally on other clients (WinXp, Win7).
A fact that we noticed is that on Win8.1 the mirror driver is installed, but, when we connect using remote control, the status panel in the tray bar says that the mirror driver is not in use.
On Win7/Xp the mirror driver is used when we connect, so we suspect this is the problem.
We also tried to uninstall our antivirus client (SEP12) but to no avail.
Does anybody have any clue on this trouble?
Thank you all.
Best regards,
Andrea