Remote desktop in LANDESK

Hi,

I would need some advises on configuring LANDESK's remote control feature, this is what we want to do:

1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted and grant permission before LANDESK operator/admin can remote control the PC.

2. Now, we have some PCs where we want to remote control without the need of user permissions to troubleshoot some issues. We want to restrict the remote access without user interaction to 1 or 2 LANDESK operators only, not to all remote control operators.

I know that we can create separate set of LANDESK agent to be able to remote control without user permission.

But it does not restrict to approved LANDESK remote control operator only. All LANDESK operators with remote control access can remote control the PC without permission.

What we want is only allow approved administrator to remote control the PC without permission while the rest of the LANDESK operator follows the normal procedures (user gets prompt to ask for remote control access. If the user click "Yes", only one can remote control the screen). 

I can't figure out how to restrict the permission to particular admin only.

Is there a way to do this? I am using LANDESK 9, SP2.

Appreciate if someone can shred some lights on this.

Thanks.