Remote control service causing Windows explorer to slow
For some time now our users have been complaining of very slow response times from Windows Explorer or the dialog boxes in applications when accessing the file system (eg File > Open). Most times...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleClik here to view.
Remote Control Viewer in Citrix Issue
We have the Remote Console published in Citrix and recently made it available for more tech's to use. When we did this we found an issue with Remote Control via Citrix. Only one person can use remote...
View ArticleTrying to remote control - get unable to find web service
I'm on version 9.0.2.3 of Landesk Management Suite. I'm logged into the LanDesk managemetn Console on the core server and when I try to remote control a PC I get an error: Unable to find the remote...
View ArticleRC Viewer Upgrade Issue
Greetings, I've been tasked with performing an upgrade on about 450 users, from RC Viewer 8.0, to version 9.5. Currently, we have a batch file that looks like the following: "C:\Program...
View ArticleUnable to remote control machines w/Windows 7
I just setup Windows 7 Ultimate 32bit on my laptop and installed the LANDesk Management Console 8.8 sp3 and the console comes up and runs correctly but when I try to remote a machine the window pops up...
View ArticleClik here to view.
Remote Control from a Windows 7 PC - No File Transfer?
Environment Info: v9.0 SP1 Im attempting to remote control from a windows 7 PC to a windows xp machine and File Transfer is not listed in the menu. The Icon is still there but when I click it an...
View ArticleClik here to view.
Stopped Landesk Remote Control Viewer
Last week we started having the issue where when we use LDMS to remote control a computer and have getting the following error It acts like it connects, but still displays the black screen and doesn't...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View Article"Unable to establish a secure session with the remote computer (-5)." 9.0 SP2
I am running LDMS 9.0 SP2. I have an issue where some of my clients return the error code "Unable to establish a secure session with the remote computer (-5)."We are using the default of Integrated...
View ArticleThe communications module issproxy.exe could not be initialized (). Remote...
Hi The past couple of days i have been receiving this error whenever i try to do a remote control from the core server.I can remote from my own laptop but i need the facility from the server for...
View ArticleCan't remote control client in 9.5+SP1
Hi All, I have a client which used to be fine on RC functuion in 9.0 and 9.5. After upgrade to SP1, it is quite weird. Here is what I did: 1. Install SP1 on 9.5 Core server2. Uninstall client agent...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleRemote Control starts automatically
I have a strange issue on my Windows 7 machine. I use LDMS 9.0.2.3 SP2 and since yesterday the Remote Control starts without me asking it to start. It tries to open a connection to the last machine...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleClik here to view.
Unable to use RCViewer (isscntr.exe) - The logged in user does not have...
Hi to All,I have tried to read most of the available solutions but to no avail.I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same...
View ArticleEnd support for classic RC Viewer
I am trying to understand what it would take for full adoption of HTML remote control so that we could EOL the old viewer. I know HTML is missing several key features to have parity with the Classic...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View Article