Hi All,
I have a client which used to be fine on RC functuion in 9.0 and 9.5. After upgrade to SP1, it is quite weird. Here is what I did:
1. Install SP1 on 9.5 Core server
2. Uninstall client agent with "FORCECLEAN" switch and reboot by using UninstallWinClient.exe from the upgraded core.
3. Install new agent from the upgraded core and reboot.
4. The client icon in the console shows that the remote control service is responded. Do remote control from the console and then the connection failed after a while.
The client runs on Win 7 x64.
I open the file "C:\Program Files (x86)\LANDesk\LDClient to the client\rcgui.log" with continuing logs as below in the client hard drive:
Mon, 22 Jul 2013 15:34:26 RCGUI Connected to socket
Mon, 22 Jul 2013 15:34:48 RCGUI Connected to socket
Mon, 22 Jul 2013 15:35:10 RCGUI Connected to socket
Mon, 22 Jul 2013 15:35:32 RCGUI Connected to socket
Mon, 22 Jul 2013 15:35:54 RCGUI Connected to socket
Mon, 22 Jul 2013 15:36:16 RCGUI Connected to socket
Mon, 22 Jul 2013 15:36:38 RCGUI Connected to socket
Mon, 22 Jul 2013 15:37:04 RCGUI Connected to socket
Mon, 22 Jul 2013 15:37:26 RCGUI Connected to socket
Mon, 22 Jul 2013 15:37:53 RCGUI Connected to socket
Mon, 22 Jul 2013 15:38:19 RCGUI Connected to socket
Mon, 22 Jul 2013 15:38:41 RCGUI Connected to socket
Mon, 22 Jul 2013 15:39:03 RCGUI Connected to socket
Mon, 22 Jul 2013 15:40:58 RCGUI Connected to socket
Mon, 22 Jul 2013 15:41:25 RCGUI Connected to socket
It looks like never stop from the log file. Is it a problem? This does not happen on other clients which are working correctly. And idea?
Thanks for helping in advance.
-Peter