Remote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleCTRL+ALT+D will not work on one PC
I can open a remote session to a computer but the CTRL+ALT+D will not do anything. I can physically go next door and use her keyboard, do a CTRL+ALT+DEL to get to the log-in screen, then go back to my...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleLDMS 9 Remote Control issue with Windows 7
Hello, Some LDMS operators get issues with LDMS 9.0 SP2, when they remote access to a Windows 7 computer, only 1 person (operator or end-user) can use Keyboard or mouse. With Windows XP, both users can...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View ArticleRC Viewer Upgrade Issue
Greetings, I've been tasked with performing an upgrade on about 450 users, from RC Viewer 8.0, to version 9.5. Currently, we have a batch file that looks like the following: "C:\Program...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleLenovo T510 and LANDesk 9 client mirror driver issues?
Anyone running a new Lenovo T510 with WinXP SP3 and LD9 having mirror driver issues? Whenever I have the mirror driver turned on the screen fills with a ton of colors and I am not able to see the...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleRun field in RC viewer not showing file from system32
Hello, There is a program, nltest.exe, in the C:\Windows\System32 directory that resets the AD domain secure channel on the local machine. When I try to run this from the remote control viewer, it...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleRun as admin variables
Hi When I start a remote session, I can put in the textbox "cmd.exe" and cmd will open. Is there a default set of variables/shortcuts which I can use or can I configure it somewhere? Regards
View ArticleUnable to establish a secure session with the remote computer (-5)
Hi there. We are using 9.5. Very regulary when we try to remote to computers we get the following message Unable to establish a secure session with the remote computer (-5) I have researched this...
View ArticleRemote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
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