Greetings,
I've been tasked with performing an upgrade on about 450 users, from RC Viewer 8.0, to version 9.5. Currently, we have a batch file that looks like the following:
"C:\Program Files\LANDesk\ServerManager\RCViewer\isscntr.exe" /u /s
RD /S /Q "C:\Program Files\LANDesk\ServerManager\RCViewer\"
The problem is that it's not a truly silent uninstall, which is what we need. The upgrade will take place overnight, so there can be zero user interaction. If we run it with users logged in, they will get prompted to delete files after a reboot, because the DLLs are in use and can not be deleted. If we run it with no user logged in, they will then get prompted the same upon login. The dialog box prevents the task from successfully completing.
Ideally, I'm looking for the best method to have a no-user-interaction uninstall of RC Viewer 8.0, which is then replaced by RC Viewer 9.0.
I tried creating an MSi package using the ENURC Installer from the core, but that didn't work either.
Any suggestions?
thx, rs