Hello everyone,
We've been having this issue on and off again with various computers within our organization. We get the error mentioned in the topic when trying to remote into some computers. We are using Landesk 9 SP2. There doesn't appear to be any pattern. The computers with issues are running both mac and windows, new hardware and old hardware.
Someone else reported the same issue here: http://community.landesk.com/support/message/46853#46853 but reinstalling the agent isn't cutting it for us anymore. It is taking too much work and I'd like to get to the bottom of this if possible.
Here is a applicable excerpt from issuser.log
Tue, 23 Aug 2011 13:21:44 Unable to load C:\PROGRA~2\LANDesk\LDClient\jscript.v55
Tue, 23 Aug 2011 13:21:44 Failed to create instance of jscript ActiveX control.
If anyone has any ideas they would be much apprecated.
Please let me know if you need any additional information.