Standalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleError: Unable to send a request to the remote computer
Hello everyone, We've been having this issue on and off again with various computers within our organization. We get the error mentioned in the topic when trying to remote into some computers. We are...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View ArticleRemote Control - Current logged in user
We are currently implementing LDMS 9 and I'm trying to figure out the best method for my help desk to easily find a user's computer in order to find remote control. We have many shared computers so,...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRC Viewer Upgrade Issue
Greetings, I've been tasked with performing an upgrade on about 450 users, from RC Viewer 8.0, to version 9.5. Currently, we have a batch file that looks like the following: "C:\Program...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleClients Not Being Prompted for Remote Control
Hi All, One of my LANDesk users (USER A) is having intermittent issues with remote controlling via the remote console. On occasion, on initiating the RC session, he sees the standard "awaiting user...
View ArticleQuestion about FIPS
I have a question about FIPS in 9.5 SP1; It sounds like it’s enabled by default in clients , but not on the core . It says that if enabled on the core but not clients then clients won’t work...
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FIPS 140-2 on LANDesk Agent
I've noticed that all my LANDesk 9.5 SP1 Agents all say that they have FIPS 140-2 enabled even though I havent explicitly enabled this on the core or on our Cloud Services Appliance. Anyone else seeing...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleUnable to find the remote control web service on 'ServerName'
I have a new install of LD 8.8 SP2 that I have set up to test with. When I try to RC a client from my test core server, I receive the error above and am asked for username/PW, which none work. I have...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
View ArticleLandesk 9.5 Remote Control Multi-monitor
Under 9.0sp3 we had the ability to switch between monitors when using Remote control. All, 1 or 2. Under 9.5 we've lost that functionality and I can't seem to locate in our books, or on here where to...
View ArticleLandesk 8.7 Remote Control Tool - Unable to connect to a remote user
error message appears when trying to connect to remote user: "Cannot contact client machine using LANDesk PDS2 discovery." Please see attached for more info....
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