Remote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
View ArticleIssues remoting to a pc
While attempting to remote to a users computer I am only able to pull up a blank screen. I can remote to them through remote desktop connection but unable to in landesk. I am able to remote to several...
View ArticleDisable Remote keyboard/mouse access
I have a customer that wants to be able to view what is happening on a remote PC, but does not want to have any keyboard/mouse access. Can you disable the KB/Mouse in the RCViewer on the controling PC?...
View ArticleRemote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleRemote Control - Integrated Security: Unable to establish a secure session...
I am unable to remote control via Integrated Security, neither locally or via gateway. The Windows NT Security/local tempate works on our domain machines, but I wanted to run Integrated Security in the...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hi there. We are using 9.5. Very regulary when we try to remote to computers we get the following message Unable to establish a secure session with the remote computer (-5) I have researched this...
View ArticleRemote Control Session - Is it encrypted?
Is remote control session on port 9535 encrypted?We are using Landesk Management Suite 9.0 SP4 with mostly Windows 7 Enterprise SP1.
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleBlock remote control
I would like to know how I can block other techs in my department from remoting into my computer without myknowledge or consent or how can I set something up to notify me when they attempt to remote...
View ArticleRemote Control not working
After a user installed the Remote Control console software for the LANDesk Management Gateway he is getting the followinf error message. The remote control viewer was not installed properly. try...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
View Articleedit layout
Hi all, i would like to add a colum "user " to the Magmanet Suite - "All devices" layout so if a user call me to help him per remote i would find him. Can anybody help me please? thanks in advance
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleUnable to establish a secure session with the remote computer (-5)
Hello, I am running LANDesk Management Suite 9.5 SP1 with about 480 nodes. We have never had issues with remote control until very recently. Every time we use the integrated remote control in the...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleHow do I fix dual monitor issue with LanDesk mirror driver?
I have dual monitor using two Dell Optiplex 960 pc's, but the graphics on all MS Applications look flat and also affects the functionality of other applications. Right now the fix is to disable the...
View ArticleRC viewer - Core server name switch
HI, I'm using LANdesk v9 SP1. I have installed the RC viewer as a separate packages with ENURCViewer. Everything works except I need to always add the core server name manually in the field for...
View ArticleRemote Control via IP address
We're having issues with DNS and need an option in that the technician can just specify the IP address if they need to remote control. Since we can't exactly trust the IP address in the LANDesk...
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
View ArticleSolving Remote Control problem before upgrading LANDesk 9.0 to LANDesk 9.6
I have LANDesk 9.0.2.3 installed on an HP server running Win Server 2008 R2 SP1. I would like to upgrade the 9.0 version to LANDesk 9.6. I've read through Nathan Smith's article on "Best Known Methods...
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