Remote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleRun field in RC viewer not showing file from system32
Hello, There is a program, nltest.exe, in the C:\Windows\System32 directory that resets the AD domain secure channel on the local machine. When I try to run this from the remote control viewer, it...
View ArticleRemote control is disabled on console
Hi All, Just found that after upgrade the core server from 9.0sp2 to 9.5, the remote control is disabled when I right click the machines and to select remote control (gray color). I have checked on...
View ArticleEnd support for classic RC Viewer
I am trying to understand what it would take for full adoption of HTML remote control so that we could EOL the old viewer. I know HTML is missing several key features to have parity with the Classic...
View ArticleRemote Control on DOS windows
Hello, I have encounterd an issue for LanDesk Remote Control. In some DOS windows it's impossible type and operate via Remote Control. I see the windows, but it's like it doesn't exist for remote...
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Remote Control log reports multiple Stop actions without any previous Start
Looking the "Remote Control History by Operator" report there are multiple "stop" actions without its coresponding "start" action. For instance there is a "Start" action and three or four stop actions...
View ArticleIs there a way to increase the size of the floating desktop icon?
Our security department is asking us to either increase the size of the floating desktop icon seen during remote control or show a pop-up notification to tell the user the session has ended. Anyone...
View ArticleNo Ctrl+Alt+Del with Vista
We only have a few (4 or 5 out of 6900) Vista machines in our environment, and all of them are in my department. One of the guys I work with just told me that he was at home last night and tried to...
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
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Remote Control - 2 Cores 1 Workstation
We are currently in the process of doing a side-by-side migration from Server A that is LDMS 9.5 SP2 to Server B that is LDMS 9.6. Our goal is while we move devices from server A to B, that our support...
View ArticleRemote cotrol from local console
Hi all, I'm installed the local console on a workstation but unfortunatly i can't establish the remote desktop connection to the clients form this workstation.From the server i can connect to the...
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FIPS 140-2 on LANDesk Agent
I've noticed that all my LANDesk 9.5 SP1 Agents all say that they have FIPS 140-2 enabled even though I havent explicitly enabled this on the core or on our Cloud Services Appliance. Anyone else seeing...
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hi there. We are using 9.5. Very regulary when we try to remote to computers we get the following message Unable to establish a secure session with the remote computer (-5) I have researched this...
View ArticleTry to remote into one device and connect to another
It looks like the last reported IP of a device is released back to the dhcp pool and another device gets the same IP than LANDesk sort of gets confused and it looks like that device is online. If you...
View ArticleIs PC Messaging available?
I need a way to put an almost instant message on users screens. I have sent emergency deploys of text files launched with notepad. Seems like LANDesk would have something built in. Thanks.
View ArticleHTML Remote Control Authentication bug?
LANDesk support is already working on this, I just want to see if anyone else is experiencing this issue. The Issue: Using HTML Remote Control, a domain user that has no rights/roles in LANDesk is...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View Article9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
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