rcgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View ArticleLDMS 9 Remote Control issue with Windows 7
Hello, Some LDMS operators get issues with LDMS 9.0 SP2, when they remote access to a Windows 7 computer, only 1 person (operator or end-user) can use Keyboard or mouse. With Windows XP, both users can...
View ArticleDesktop Shortcut for landesk
Im trying to find the file associated w/ the landesk remote control icon in the task tray. I would like to build an icon to put on the desktop so that when you open it, it will open the file that when...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
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Remote Control from a Windows 7 PC - No File Transfer?
Environment Info: v9.0 SP1 Im attempting to remote control from a windows 7 PC to a windows xp machine and File Transfer is not listed in the menu. The Icon is still there but when I click it an...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleRemote control in LDMS 9.5 from a remote console has no file transfer /...
Hi All, Just making sure that I am not going completely crazy. I've installed an LDMS 9.5 server on a site and the remote consoles don't appear to have the ability to do File Transfer / Remote Execute....
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleISSUSER.EXE not binding to ports upon bootup
We have noticed a problem in the last 6 months that causes remote control to become non-funcitonal. The windows machine will bootup and the serviceses start, but ISSUSER.EXE will not be bound to any...
View ArticleHow HTML5 Remote Control works?
HTML5 seems like a straight forward concept but am having some trouble wrapping my head around how it works. Please could someone explain to me how, technically, the agentless HTML5 remote control...
View ArticleRemote Control Operators group missing. How can I add a user for remote...
Hi, I wish to add a user to allow the remote control but the Remote Control Operators group is not present on some workstations.So what's the best practice to allow remote control for a non admin user...
View ArticleRunning Choice.exe from RUN in Remote Control
Hi, Not sure if anyone else experiences this? we have a batch file on all the store system, which brings up a menu using choice and does different system operations.If i log onto the machine using RDP,...
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
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