Remote Control - viewer slow when entering credentials to unlock client
Hi,When remote controlling a client, we are experiencing a delay when entering credentials to either login or unlock the workstation:When typing credentials, the username or password 'dots' appear...
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"Remote Icon" is missing
Hello ! I hope you could help concerning an issue I am facing : a computer (a lot of computer are working perfectly) which does not have the remote control icon = not able to remote control.I...
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Landesk 9 sp2 **remote control**
that's nice that landesk is improving their core hub. however, year after year, i wait in anticipation that one day they would hear our cry (or just mine) about how awful their remote control tool...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleFile Transfer with Windows7
Host pc is running Windows7 Enterprise and user pc is XPsp3. I'm using LANDesk 8.7 sp6 32bit console and while I can RemoteControl into PC's just fine, I can't do just a stand alone file transfer....
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
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LANDesk Instant Support Suite Console Has Stopped Working
I've recently upgraded to 8.8 with SP3 and have installed an additional console on my desktop to manage users. Since then I receive "LANDesk Instant Support Suite Console Has Stopped Working" when...
View ArticleLDM 9.5: Remote Control does not ask User for Permission
We just got our hand on LANDesk and we are still testing. We use the German Version, so i try to translate all.My Problem: We installed the clients on two test systems. This worked well till now. But...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleRemote control in LDMS 9.5 from a remote console has no file transfer /...
Hi All, Just making sure that I am not going completely crazy. I've installed an LDMS 9.5 server on a site and the remote consoles don't appear to have the ability to do File Transfer / Remote Execute....
View ArticleNew non-LANDesk antivirus is blocking remote control feature.
We recently upgraded the antivirus on our network after which the remote control feature stopped working. I get the following when trying to connect remotely to any computer in our network. The...
View ArticleLDMS 9 Remote Control issue with Windows 7
Hello, Some LDMS operators get issues with LDMS 9.0 SP2, when they remote access to a Windows 7 computer, only 1 person (operator or end-user) can use Keyboard or mouse. With Windows XP, both users can...
View ArticleThe communications module issproxy.exe could not be initialized (). Remote...
Hi The past couple of days i have been receiving this error whenever i try to do a remote control from the core server.I can remote from my own laptop but i need the facility from the server for...
View ArticleWhere to find ICFConfig-V4.exe?
We have been using Symantec Endpoint's firewall, but because of an issue with the latest version, we are having to use Windows Firewall on some of our computers. This shuts down LanDesk Remote control,...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleRemote Execute no longer running as LocalService
Did they change Remote Execute at some point? Previously I could run a program and it would start as LocalService with permission to change system files, edit registry HKEY_LOCAL_MACHINE keys etc.I...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleCan not take remote control of the client machines
Hi All, We are using Landesk management suite 9.0 SP2, Here the thing is when we try to take a remote control , we can't able to take the remote of the client machine even it has the landesk agent...we...
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