rcgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleHow HTML5 Remote Control works?
HTML5 seems like a straight forward concept but am having some trouble wrapping my head around how it works. Please could someone explain to me how, technically, the agentless HTML5 remote control...
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Can not remote control core server from distributed console
Remote control item menu for Core Server machine is missing from distributed console. Using Web console remote control to remote into Core Server works perfectly. Please see attached screen shot. All...
View Articleissftran.dll hang / can't reinstall
Hi, We use LDMS9 SP2 and I had it on my PC working fine for the last few months, however, I had to completely reinstall my system from scratch, and reinstalling LDMS is an issue. It hangs on that...
View ArticleLandesk 9.5 Remote Control Multi-monitor
Under 9.0sp3 we had the ability to switch between monitors when using Remote control. All, 1 or 2. Under 9.5 we've lost that functionality and I can't seem to locate in our books, or on here where to...
View ArticleLANDesk1 and LANDesk Com+ App's won't shut down
I've noticed a few times on our new 9.0 SP2 core that Remote Control auth stops working. Users get the "unable to establish a secure session with the remote computer (-5)" I've tried to shut down and...
View ArticleRemote control in LDMS 9.5 from a remote console has no file transfer /...
Hi All, Just making sure that I am not going completely crazy. I've installed an LDMS 9.5 server on a site and the remote consoles don't appear to have the ability to do File Transfer / Remote Execute....
View Article9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View Articlecan't connect to locked client
In version 8.8 we could remote control a client which was locked from login/password issues. At the moment, with 9.0 (sp3) we can't.Is this by design, or should we still be able to do so?
View ArticleCTRL+ALT+D will not work on one PC
I can open a remote session to a computer but the CTRL+ALT+D will not do anything. I can physically go next door and use her keyboard, do a CTRL+ALT+DEL to get to the log-in screen, then go back to my...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleHow HTML5 Remote Control works?
HTML5 seems like a straight forward concept but am having some trouble wrapping my head around how it works. Please could someone explain to me how, technically, the agentless HTML5 remote control...
View ArticleUnable to Remote Control
Hi, I am running LANDesk 8.0 SP2. When I try to remote control a computer from my devices it opens the screen acting like it is going to work but the window remains all black (screen shot attached)....
View ArticleLANDesk says the IP doesn't match the intended target...
Can anyone help with this one? We have a LANDesk 8.70.0.109 environment but occassionally when we try to remote control a desktop/laptop the following error will occur: "The remote computer does not...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
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