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Remote Control from a Windows 7 PC - No File Transfer?
Environment Info: v9.0 SP1 Im attempting to remote control from a windows 7 PC to a windows xp machine and File Transfer is not listed in the menu. The Icon is still there but when I click it an...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleHow do you remove the most recent remote computer names list
How do you remove the most recently used remote computer names or IP addresses list from LANDESk Remote Control, Start Connection dropdown list. Can anyone recommend the regedit MRU key to clear the...
View ArticleRemote control across subnets using LanDesk Classroom Manager
Is it possible to remote control lab computers across different subnets using Classroom Manager Teacher Console 7.4
View Articlebug transfert File
Hello when I transfer a file from a remote control, the file is empty 0 kb someone you ever had this problem ? Landesk 9.5 SP2
View ArticleUpgrade from 9.5 to 9.6 we have lost remote control functionality.
Okay first time here and well there are problems gathered up in our system. We currently have a problem with remote control access. We have checked Component services (landesk and landesk1). User...
View ArticleHow to change the default remote control port 9595 to other port?
How to change the default remote control port 9595 to other port?Since it conflict with another system. Thanks.
View ArticleLandesk Remote Control error : 'Logon Failed. You must provide valid...
Bonjour,Nous venons d'installer un nouveau serveur Landesk en version 8.8 SP3. Nous rencontrons depuis des problèmes pour nous connecter à certaines de nos machines. Le message d'erreur cité en objet...
View ArticleLD 9 SP2 Console Automatically Remote Controlling Client
We upgraded to LANDesk 9 SP2 yesterday and since then I have a console that keeps remote controlling a client every hour. The console user could be away from his desk, come back and the remote control...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleBad remote control performance on Win8.1
Hi all, We're facing a lot of issues with our LDMS 9.6Sp1 when we use remote control on Win 8.1 clients.In fact we are experiencing an extremely slow response when we connect on these clients and...
View ArticleRemote Control - viewer slow when entering credentials to unlock client
Hi, When remote controlling a client, we are experiencing a delay when entering credentials to either login or unlock the workstation: When typing credentials, the username or password 'dots' appear...
View ArticleCannot restrict remote control based on Scope settings.
Hello, I've installed test Landesk 9 Core server, configured agent and deployed the agent on 6 test PCs. The agent is set at Integrated Security for Remote Control.The test PCs are separated in 3...
View ArticleRemote cotrol from local console
Hi all, I'm installed the local console on a workstation but unfortunatly i can't establish the remote desktop connection to the clients form this workstation.From the server i can connect to the...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleRemote control fails if running console as different user
I apologize as the title is not very descriptive. Core and Remote Consoles are LANDesk 9.0 SP2 (with all official MCPs installed) We're having issues remote controlling machines if the user that...
View ArticleIssues remoting to a pc
While attempting to remote to a users computer I am only able to pull up a blank screen. I can remote to them through remote desktop connection but unable to in landesk. I am able to remote to several...
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