Remote Control - 2 Cores 1 Workstation
We are currently in the process of doing a side-by-side migration from Server A that is LDMS 9.5 SP2 to Server B that is LDMS 9.6. Our goal is while we move devices from server A to B, that our support...
View Articleapplication portal window empty
Hi, I am testing RC in ldms 9.6 sp1 (Agent deployed is also 96 sp1) .I noticed that when using HTML remote control and blank the screen, the application portal window is empty.Issue is not present...
View ArticleRemote Control on Lock Workstation doesn't work (anymore)
Hello everybody, Since a year we have a strange behavoiur about our RC.Remote Control on the status of Workstation Locked or waiting for Login (Ctrl+alt+del) doesn't work. In the past we could and we...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleRemote Control without Coreserver
Hello, just a short question: Is the remote control functionality still avalible even if the core server is offline or not reachable? If not, is it enough to set up a stand alone webconsole on each...
View Article8.8 Permission Required
Anyone else seeing this issue? Remote Control is configured for Integrated SecurityPermission Required is set. All other Specify Remote Control Settings are blank.Rights are granted via AD/RBA on an...
View ArticleUsing Choice.exe for batch file deployments via Remote Control
We have a developer that uses an installer batch process that uses Choice.exe. When using Remote Control and running this install from a network directory to the remote controlled machine, Choice.exe...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleHow to push the certificate via landesk software management portal
Hi All, Can someone help me with the batch script to push the certificate via landesk software management portal. I have created a batch file that worked fine, But the certificate is getting installed...
View ArticleWhere to get detail log for all remote control secssions?
Hello all, In LDMS 9.0 SP2, I can't find where to get detail logs for all remote control secssions? By default, there is only one report about remote control log. However, it does not have details. It...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleIs there a way to increase the size of the floating desktop icon?
Our security department is asking us to either increase the size of the floating desktop icon seen during remote control or show a pop-up notification to tell the user the session has ended. Anyone...
View ArticleRemotely Access Computer Web Cam /Camera?
I think I know the answer to my question is no, but ill ask. Is there an ability in LD 9.5 or 9.6 to access the web cam on a device. I have gotten a business request for this as the new...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRemote Control desktop views change
We were inclined to finally post a question due to the increase in users complaining about the issue. When I remote control a machine from my Vista workstation (with LDMS 8.8 SP2 Console) views such us...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
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