Remote Control - viewer slow when entering credentials to unlock client
Hi,When remote controlling a client, we are experiencing a delay when entering credentials to either login or unlock the workstation:When typing credentials, the username or password 'dots' appear...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View ArticleRandom Remote Control Issue with Display
Recently, we have been having issue with our Landesk Remote Control application. When we remote to some machines and then disconnects, the monitor stays dim similiarly to a low power state. This does...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleUnable to use Remote Control via IE8
Hello, I hope this is in the right place. I've been testing Windows 7 and had no problems installing the web remote control in IE8 for Windows beta 7000. After upgrading to Windows 7 RC 7100, IE8 will...
View ArticleWindows 7 64 bit
Is there a version of the Web Console\Remote Control Viewer that will run on Windows 7 64 bit? What I mean is the Web Console works fine, but when we try to remote control a pc, the Remote Control...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
View ArticleRC Viewer Upgrade Issue
Greetings, I've been tasked with performing an upgrade on about 450 users, from RC Viewer 8.0, to version 9.5. Currently, we have a batch file that looks like the following: "C:\Program...
View ArticleRemote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
View Article9.5 SP1 - Trusting the HTML Remote Control SSL Cert
Upgraded to 9.5 SP1 I have followed the procedure to import the supplied SSL Root Cert into our AD from this article: http://community.landesk.com/support/docs/DOC-28617 However, when I navigate to a...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleCan't remote control client in 9.5+SP1
Hi All, I have a client which used to be fine on RC functuion in 9.0 and 9.5. After upgrade to SP1, it is quite weird. Here is what I did: 1. Install SP1 on 9.5 Core server2. Uninstall client agent...
View ArticleCan not take remote control of the client machines
Hi All, We are using Landesk management suite 9.0 SP2, Here the thing is when we try to take a remote control , we can't able to take the remote of the client machine even it has the landesk agent...we...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View Article"Unable to establish a secure session with the remote computer (-5)." 9.0 SP2
I am running LDMS 9.0 SP2. I have an issue where some of my clients return the error code "Unable to establish a secure session with the remote computer (-5)."We are using the default of Integrated...
View ArticleRemote Control - viewer slow when entering credentials to unlock client
Hi,When remote controlling a client, we are experiencing a delay when entering credentials to either login or unlock the workstation:When typing credentials, the username or password 'dots' appear...
View ArticleError: Unable to send a request to the remote computer
Hello everyone, We've been having this issue on and off again with various computers within our organization. We get the error mentioned in the topic when trying to remote into some computers. We are...
View ArticleSpecial Key Sequence
Is there a way to add custom key sequences to the Special Key Sequence button in the remote control viewer?
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