Windows 10 slow connections
We are starting to upgrade to Windows 10. When we remote connect to the Winodows 10 boxes the connection is really slow. When you send the cont. alt delete command it takes about about minute for it...
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Upgraded to 9.5 from 9.0 SP3 - Remote Control - The signed rights document...
Ever since we upgraded the core to 9.5 we haven't been able to remote control any computers. We have yet to roll out the clients as we wanted to make sure everything works normally. There were no...
View ArticleIssue: LANDESK Remote Control mirror driver incompatible with Windows 10...
Issue When attempting to upgrade a Surface Pro 4 device to Windows 10 1607 (Anniversary Update) via the Windows 10 Update Assistant, the Display prerequisite reports "Display: The display is not...
View ArticleNo Ctrl+Alt+Del with Vista
We only have a few (4 or 5 out of 6900) Vista machines in our environment, and all of them are in my department. One of the guys I work with just told me that he was at home last night and tried to...
View ArticleBrowser Based Remote Control - Internet Explorer HTML5 Issue
Is it possible to use the browser based Remote Control to access a client PC WITHOUT turning off Compatibility View? When using IE 11 and entering http://computername:4343 in the address field, you...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
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Unable to use RCViewer (isscntr.exe) - The logged in user does not have...
Hi to All,I have tried to read most of the available solutions but to no avail.I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View Article9.5 SP1 - Trusting the HTML Remote Control SSL Cert
Upgraded to 9.5 SP1 I have followed the procedure to import the supplied SSL Root Cert into our AD from this article: http://community.landesk.com/support/docs/DOC-28617 However, when I navigate to a...
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Anyone notice the change to HTML Remote Control tab? 2017.1
After upgrading to 2017.1, our techs have noticed that there was a change to the browser tab of HTML remote control. Before it listed the ComputerName of the device being remoted and now it only says...
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Unable to use remote control on core server console
Hi All, Was wondering why does this error happen: We're unable to use the remote control features on the Core Server Console even though the device is online. Then we tried to using the remote console...
View ArticleDisable Switch Mode Button
Is there a way to disable the switch mode button in the Remote Control icon window? I'd like to disable it for all computers other than laptops? I know I can create a policy that forces direct mode,...
View ArticleFeatures of mirror driver
Hello all, I had heard that the main purpose of the mirror driver is to speed the video rendering on older computers for remote control. We are on LD 8.8 SP4 and have recently started installing the...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hello, I am running LANDesk Management Suite 9.5 SP1 with about 480 nodes. We have never had issues with remote control until very recently. Every time we use the integrated remote control in the...
View ArticleRemote control for Android?
Does anyone know if there are plans of supporting Andriod OS? Or is there already a way to remotely control mobile units with android? Is there already an agent app to install?Just wondering... would...
View ArticleHTML Remote Control not passing through user authentication
Hi I was under the impression and informed from a recent boot camp that with 9.6 SP1 when using HTML remote control it should auto authenticate and pass through the logged on users credentials and...
View ArticleHTML remote console windows authentication
Hi there We are on 2017.1. Admin users in our company have two users, one with "normal user" rights and one with administrative permission. We usually start Chrome with our administrative user and...
View ArticleRemote Control of non-domain clients
I need to remote control some non-domain computers from a domain member core server. What users, groups, roles, and processes do I need to put in place in order to make it work? Thanks for any help.
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