Keyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
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Is there a way to not be prompted for credentials HTML5 remote control?
Hi just curious if there is a way to not be prompted for LANDesk credentials when remote controlling via HTML5 ? I know if you use the RC tool viewer on machines with no console they dont have to put a...
View ArticleRemote control is grey out
After I deploy agents to clients ...Some of that can be remote control and some of that can't ....the remote control button is grey out...Why??
View ArticleBlack screen
Some of my servers do not display for remote control. I have three identical servers. One works correctly. Two display only a black screen when using remote control. Web console does not work....
View Articleremote control on LANDesk 9.6
So we successfully completed the standup of a new LANDesk 9.6 server using Server 2012 and we were able to use the console to talk to the 9.0 agents that still existed and then push out the new...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View Article"Remote Icon" is missing
Hello ! I hope you could help concerning an issue I am facing : a computer (a lot of computer are working perfectly) which does not have the remote control icon = not able to remote control.I...
View ArticleLandesk 9 sp2 **remote control**
that's nice that landesk is improving their core hub. however, year after year, i wait in anticipation that one day they would hear our cry (or just mine) about how awful their remote control tool...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleSome Problems with Landesk and Remote Control
Hello At this time we have some problems with the interface, it's show the error that I attached, and I attached other errors thats occurs on the environment. Please could enyone helpo me to fix tat....
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
View ArticleIncrease the RC response time
Hi all, Anybody knows how to increase the timeout for the acknowledgment of a remote control session? The default is something like 20 sec. and we would like to increase it . Many thanks Regards...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleLANDesk Remote Control Viewer Crash after remote user accept the connection
Hello, I am facing a random issue with LANDesk Remote Control Viewer in LANDesk 2016 Here is how I am doing I am using "C:\Program Files (x86)\LANDesk\ServerManager\RCViewer\isscntr.exe" -c"Remote...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View ArticleWhere to find ICFConfig-V4.exe?
We have been using Symantec Endpoint's firewall, but because of an issue with the latest version, we are having to use Windows Firewall on some of our computers. This shuts down LanDesk Remote control,...
View ArticleHow to push the certificate via landesk software management portal
Hi All, Can someone help me with the batch script to push the certificate via landesk software management portal. I have created a batch file that worked fine, But the certificate is getting installed...
View ArticleRemote Control on Lock Workstation doesn't work (anymore)
Hello everybody, Since a year we have a strange behavoiur about our RC.Remote Control on the status of Workstation Locked or waiting for Login (Ctrl+alt+del) doesn't work. In the past we could and we...
View ArticleALT TAB Missing When Remotely Connected
We are building a new image staging system. The OS is Windows 10. We are using LANDESK Management Suite 2016 10.1.0.168. When we first stage our systems and install Win10, everything is working as...
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