MAC HTML RC shows user credentials in address bar
Hi all, We came across some weird behavior when testing HTML Remote Control, especially when the target is a MAC machine and the browser is Safari: - Pick an authorized user and everything will be ok,...
View ArticleProblem entering number strings on remote connections?
Yesterday while connected to a remote computer, I tried entering the string x6501, but all I would get is x6666. As I was playing around with this, it would just copy the first number entered, no...
View Article9.5 SP1 - Trusting the HTML Remote Control SSL Cert
Upgraded to 9.5 SP1 I have followed the procedure to import the supplied SSL Root Cert into our AD from this article: http://community.landesk.com/support/docs/DOC-28617 However, when I navigate to a...
View ArticleClik here to view.
LANDesk Instant Support Suite Console Has Stopped Working
I've recently upgraded to 8.8 with SP3 and have installed an additional console on my desktop to manage users. Since then I receive "LANDesk Instant Support Suite Console Has Stopped Working" when...
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleScripting Remote control - ISSCNTR.EXE
Hi all, Are there any commandline switches for the remote control executable? Basically what Im trying to do is launch the remote control tool with an argument of an Ipaddress. Im sure there are...
View ArticleKeystrokes Not Rocognized When Using Client Access Terminal Emulator On...
Hello, In our enviroment we have a large number of AS400 servers that we access via IBM Client Access Version 5 Release 3. Client Access is a fancy terminal emulator which is installed on all our...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View Articlecontrol remoto
¿Existe alguna posibilidad de tomar un equipo con dos o mas sesiones de control remoto?
View ArticleRemote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
View ArticleNot able to use LANdesk in Mozilla or Chrome
We are having Landesk 9.0.2.38 installed in all client systems with which we are able to take remote of other systems which has same client installed. We use Internet Explore to use take remote of...
View ArticleClik here to view.
FIPS 140-2 on LANDesk Agent
I've noticed that all my LANDesk 9.5 SP1 Agents all say that they have FIPS 140-2 enabled even though I havent explicitly enabled this on the core or on our Cloud Services Appliance. Anyone else seeing...
View ArticleQuestion about FIPS
I have a question about FIPS in 9.5 SP1; It sounds like it’s enabled by default in clients , but not on the core . It says that if enabled on the core but not clients then clients won’t work...
View ArticleRemote Control on DOS windows
Hello, I have encounterd an issue for LanDesk Remote Control. In some DOS windows it's impossible type and operate via Remote Control. I see the windows, but it's like it doesn't exist for remote...
View ArticleFile Transfer Problem in LDMS 9.0 SP3
Hello I tried several times using File transfer but i get a windows explorer with no drives. All works Remote Control, Chat, Draw...but File Transfer.I disabled the firewall on the client side; i tried...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleLandesk 8.7 Remote Control Tool - Unable to connect to a remote user
error message appears when trying to connect to remote user: "Cannot contact client machine using LANDesk PDS2 discovery." Please see attached for more info....
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleRemote COntrol Authentication issues
I recently installed LANDesk 9 onto a Windows 2003 32-bit server. After the install I am now unable to remote control other units. The user I am logging into Windows and LANDesk with is the same...
View Article