The remote controle menu is grey
Hi Since the LDMS 9.5 upgrade, we have some problemes with remote controle.We can not use remote controle on wan connection.The contectual remote controle menu is disable.
View ArticleRemote Control setting for different levels of support staff
Hi there, we have several different levels of desktop support and would like to limit the accessibility of the non-IT desktop support. Our primary concern is that non-IT staff should have to request...
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleCommandline switches for the issuser.exe
Hi all, Are there any commandline switches for the issuser.exe, that can deny reboot, chat and remote execute? We need it for On-Demand Remote control trough Management Gateway. Thanks in advance.
View ArticleThe communications module issproxy.exe could not be initialized (). Remote...
Hi The past couple of days i have been receiving this error whenever i try to do a remote control from the core server.I can remote from my own laptop but i need the facility from the server for...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View ArticleKeyboard and Mouse greyed out
When I remote one of my clients in this case (Windows 7 Pro 64bit Laptop), I am unable to use the mouse or keyboard remotely but can see the desktop of the client. Keyboard and mouse is greyed out. I...
View ArticleRemote Control Issue
Hi, Am facing a strange problem in my environment, there are few machines in my LANDesk console which are showing in Managed devices but when am trying to take the remote control of that machines the...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hi there. We are using 9.5. Very regulary when we try to remote to computers we get the following message Unable to establish a secure session with the remote computer (-5) I have researched this...
View ArticleThe remote controle menu is grey
Hi Since the LDMS 9.5 upgrade, we have some problemes with remote controle.We can not use remote controle on wan connection.The contectual remote controle menu is disable.
View ArticleFile Transfer with Windows7
Host pc is running Windows7 Enterprise and user pc is XPsp3. I'm using LANDesk 8.7 sp6 32bit console and while I can RemoteControl into PC's just fine, I can't do just a stand alone file transfer....
View ArticleCan not take remote control of the client machines
Hi All, We are using Landesk management suite 9.0 SP2, Here the thing is when we try to take a remote control , we can't able to take the remote of the client machine even it has the landesk agent...we...
View ArticleShare remote control session 0
Is there a way to allow two seperate computers access to remote control into the same server at the same time like VNC? I know I can daisy chain the connections, but prefer in limited scenarios to...
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleVMware VDI & LANDesk Remote control
Hi, I have a strange problem in a VMware VDI environment and remote control quality. Let's decribe: On Virtual machine Windows XP on VMware ESX 3.5 + LANDesk agent 8.7 SP6. This VM will be used as a...
View ArticleUnable to send a request to the remote computer.
Hi All, this is a issue with a managed client. i'm not able to take remote control. error: Unable to send a request to the remote computer. issuser.log: Unable to load...
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