LANdesk Instant Support Suite console stops working
I have LANDesk management Suite console runnint on my Windows 7 32bit desktop. When I try to remote control to some workstations I am getting a message "LANDesk Instant Support Suite Console has...
View ArticleCan't remote control client in 9.5+SP1
Hi All, I have a client which used to be fine on RC functuion in 9.0 and 9.5. After upgrade to SP1, it is quite weird. Here is what I did: 1. Install SP1 on 9.5 Core server2. Uninstall client agent...
View Articleisscntr.exe crashes due to non-standard display resolution
Hi everyone, I had some problems with remoting into a machine that had a non standard screen resolution (1600 x 900). The isscntr.exe was crashing, but the connection stayed open with the remote...
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
View ArticleRemote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleShared Clipboard in Landesk Remote control stops working
Hello, I`m Servicedesk agent in my company and we are using Landesk Remote Control version 9.01.0.122. On Windows 7 Enterprise x64 I am often having the problem that after ~2 days the shared clipboard...
View Articleavast endpoint protection disables LANDesk remote control
We have been using LANDesk for years, and LANDesk remote control is an important part of my management repertoire. We are now transitioning from another 3rd-party anti-virus to Avast anti-virus...
View ArticleRemote Control on DOS windows
Hello, I have encounterd an issue for LanDesk Remote Control. In some DOS windows it's impossible type and operate via Remote Control. I see the windows, but it's like it doesn't exist for remote...
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View Articleissftran.dll hang / can't reinstall
Hi, We use LDMS9 SP2 and I had it on my PC working fine for the last few months, however, I had to completely reinstall my system from scratch, and reinstalling LDMS is an issue. It hangs on that...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleCan't contact remote computer using LANDesk PDS2 discovery.
I am using LANDesk 9 Service Pack1. I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery." I read a couple articles that said to make...
View ArticleHow to setup "Request Permission for Remote Control"
We have Landesk 8.7 SP3 [yes I know its out of date] and we have the remote agent deployed to some 1500 machines, so making the change to 8.8 is a bit of a mammoth task, unless there is a short cut....
View ArticleThe remote controle menu is grey
Hi Since the LDMS 9.5 upgrade, we have some problemes with remote controle.We can not use remote controle on wan connection.The contectual remote controle menu is disable.
View ArticleRemote Computer Does Not Match The Intended Target?...
I keep on getting the following error on computers that are on subnets other than the server and are in different physical locations "The remote computer does not match the intended target. You may...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
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