Remote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
View ArticleRemote Control on DOS windows
Hello, I have encounterd an issue for LanDesk Remote Control. In some DOS windows it's impossible type and operate via Remote Control. I see the windows, but it's like it doesn't exist for remote...
View ArticleThe remote controle menu is grey
Hi Since the LDMS 9.5 upgrade, we have some problemes with remote controle.We can not use remote controle on wan connection.The contectual remote controle menu is disable.
View Articleunable to remote control - does ping port have to be opened?
We are trying to remote control across two different networks - just a quick question - does the ping port have to be opened? Any other port(s) besides tcp 9535 that need to be opened to support...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleNew remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
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Unable to use RCViewer (isscntr.exe) - The logged in user does not have...
Hi to All,I have tried to read most of the available solutions but to no avail.I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View Article"Remote Control" not available to Core Server
My assistant and I just got new computers and a new laptop. All three are 64-bit with Windows 7 Professional. We've installed the LANDesk Console on all three. When we right click on the Core Server we...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hello, I am running LANDesk Management Suite 9.5 SP1 with about 480 nodes. We have never had issues with remote control until very recently. Every time we use the integrated remote control in the...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
View ArticleFile Transfer with Windows7
Host pc is running Windows7 Enterprise and user pc is XPsp3. I'm using LANDesk 8.7 sp6 32bit console and while I can RemoteControl into PC's just fine, I can't do just a stand alone file transfer....
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View Article"Unable to establish a secure session with the remote computer (-5)." 9.0 SP2
I am running LDMS 9.0 SP2. I have an issue where some of my clients return the error code "Unable to establish a secure session with the remote computer (-5)."We are using the default of Integrated...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleLDM 9.5: Remote Control does not ask User for Permission
We just got our hand on LANDesk and we are still testing. We use the German Version, so i try to translate all.My Problem: We installed the clients on two test systems. This worked well till now. But...
View ArticleRemote Control Operators group missing. How can I add a user for remote...
Hi, I wish to add a user to allow the remote control but the Remote Control Operators group is not present on some workstations.So what's the best practice to allow remote control for a non admin user...
View Articleunable to remote control - does ping port have to be opened?
We are trying to remote control across two different networks - just a quick question - does the ping port have to be opened? Any other port(s) besides tcp 9535 that need to be opened to support...
View ArticleRemote control for Android?
Does anyone know if there are plans of supporting Andriod OS? Or is there already a way to remotely control mobile units with android? Is there already an agent app to install?Just wondering... would...
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