Remote Control not working
Hi Community first we had the problem that the patching of our clients did not work. On advice of the LANDesk-Support we installed LDMS 9.5 SP1. Now on my test clients the Remote Agent is not working....
View ArticleRemote Control - Integrated Security: Unable to establish a secure session...
I am unable to remote control via Integrated Security, neither locally or via gateway. The Windows NT Security/local tempate works on our domain machines, but I wanted to run Integrated Security in the...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleHow to setup "Request Permission for Remote Control"
We have Landesk 8.7 SP3 [yes I know its out of date] and we have the remote agent deployed to some 1500 machines, so making the change to 8.8 is a bit of a mammoth task, unless there is a short cut....
View Articlercgui.exe starting multiple times
We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...
View Articleissftran.dll hang / can't reinstall
Hi, We use LDMS9 SP2 and I had it on my PC working fine for the last few months, however, I had to completely reinstall my system from scratch, and reinstalling LDMS is an issue. It hangs on that...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleFeatures of mirror driver
Hello all, I had heard that the main purpose of the mirror driver is to speed the video rendering on older computers for remote control. We are on LD 8.8 SP4 and have recently started installing the...
View Article"Unable to establish a secure session with the remote computer (-5)." 9.0 SP2
I am running LDMS 9.0 SP2. I have an issue where some of my clients return the error code "Unable to establish a secure session with the remote computer (-5)."We are using the default of Integrated...
View ArticleFeature Request - Remote Control Permission Console User-Based
Under now policy we now forced to use the remote control permission setting on our workstation agents. To me it never made sense for this setting to be set at the agent level. This setting should be...
View ArticleNot able to use LANdesk in Mozilla or Chrome
We are having Landesk 9.0.2.38 installed in all client systems with which we are able to take remote of other systems which has same client installed. We use Internet Explore to use take remote of...
View Article9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View ArticleQuestion about FIPS
I have a question about FIPS in 9.5 SP1; It sounds like it’s enabled by default in clients , but not on the core . It says that if enabled on the core but not clients then clients won’t work...
View ArticleRemote Control session without Management Console
Hello Is it possible to start a remote control seesion on a PC without a console installation. I copid some files like "isscntr" and other and the session started - the request come but i get no remote...
View Article"File Transfer" not working in Win 7 and Serveer 2008 64bit ...
Starting with LD 9 sp3, we encountered a problem where if you right-clicked on a machine and did "file transfer," the windows explorer windows labled "Computer\LANDesk Remote Control" was blank. This...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
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