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Channel: Ivanti User Community : Popular Discussions - Remote Control
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File Transfer with Windows7

  Host pc is running Windows7 Enterprise and user pc is XPsp3.  I'm using LANDesk 8.7 sp6 32bit console and while I can RemoteControl into PC's just fine, I can't do just a stand alone file transfer....

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Remote Control via Management Console fails (LDMS 9.0 SP3)

I've been using Remote Control via the Management Console (as well as the Web Console) for almost a year without problems. I had to uninstall my Agent and reinstall, which also meant I had to access...

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Standalone Remote Control Viewer Install

Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris

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Remote desktop in LANDESK

Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...

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Computer not in your scope (until you query the scope)

I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....

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Can't contact remote computer using LANDesk PDS2 discovery.

I am using LANDesk 9 Service Pack1.  I tried to connect to a PC today and recieved the error "Can't contact remote computer using LANDesk PDS2 discovery."  I read a couple articles that said to make...

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rcgui.exe starting multiple times

We are seeing problems with multiple rcgui executables running. When a technian tries to connect using LD remote control more rcgui.exe start but the current process is still running and therefore a...

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MAC HTML RC shows user credentials in address bar

Hi all, We came across some weird behavior when testing HTML Remote Control, especially when the target is a MAC machine and the browser is Safari: - Pick an authorized user and everything will be ok,...

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Remote Control to Workstation Not in Current User's Domain

I have not found an answer to this scenario in other resp[onses so far so I hope someone can help. We are currently using LANDesk 8.8. SP3 (soon to go to SP4 and version 9 is in sight). By default we...

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Credentials Required

When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer.  You must provide the user...

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LDMS 9.5: HTML 5 Remote Control

Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...

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Remote Control function not working in Win 7 Pro

My Windows 7 Pro box is running LDMS 9.00.0.473 SP2. Whenever I attempt to remote into another machine, no window is brought up. I have launched LDMS in Compatibility Mode XP SP3 with no success in...

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Remote Control of Windows 7

I am using Management Suite 9.0.3.1 and agent is 9.0.3.8 on a 2008R2 server. I have almost 1000 computers in inventory and most are running Windows 7 Pro. On some computers when we launch a remote...

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I would like to disable the "Permission required prompt" when using remote...

I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control.  I would also like to have a task enable it also.  I have done...

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Unable to Remote Control via Web Console in Win 7 32-bit

I have recently installed Windows 7 on my computer and laptop.  Due to our version of LANDesk not being 9, I have been using the web console until we are able to upgrade.  However, in the last few...

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Landesk 9 sp2 **remote control**

that's nice that landesk is improving their core hub.  however, year after year, i wait in anticipation that one day they would hear our cry (or just mine) about how awful their remote control tool...

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LDMS v9.5 Remote Control - Mirror Driver?

Hi all, Can someone confirm whether the Mirror Driver is still part of v9.5 Remote Control? Thanks

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Unable to use RCViewer (isscntr.exe) - The logged in user does not have...

Hi to All,I have tried to read most of the available solutions but to no avail.I am able to do remote control via Remote Web Console, but I am unable to use RCViewer("isscntr.exe") to perform the same...

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Pending Restart - RDP causes pc to reboot

On LDMS 90 sp3...  Basically, when one of us from IT is out on a client pc & needs to connect back to our own pc to access AD or some other tool, if we have a restart pending from landesk, the pc...

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Disabling or Removing the LANDesk Remote Control Mirror Driver

We have found an issue with the installed remote control mirror driver on our systems.  It interferes with our Unix thin client installations when we remote into these systems.  It appears that you...

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