Remote Control Management Gateway
We added the LANDesk management Gateway appliance (in our DMZ) to our environment and I had some questions about remote control. This is the first time we tried to connect to a PC that was not...
View ArticleLDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hi there. We are using 9.5. Very regulary when we try to remote to computers we get the following message Unable to establish a secure session with the remote computer (-5) I have researched this...
View ArticleHTML5 Remote Control Does Not Work In Gateway
LD 9.5 No SP1 I have been testing my gateway since upgrading from 9.0 sp3 to 9.5 no SP1. The HTML 5 does not work either by right click computer in console or doing a Browser (tryed both Firefox and...
View ArticleRemote Control Session - Is it encrypted?
Is remote control session on port 9535 encrypted?We are using Landesk Management Suite 9.0 SP4 with mostly Windows 7 Enterprise SP1.
View ArticleRemote control not working once secondary DNS has been removed
Hi Team, I am having some issue with remote control, same is as followed. Recently we have demoted one of the secondary dns server since then remote control is not working, in place of secondary dns we...
View ArticleDesktop Shortcut for landesk
Im trying to find the file associated w/ the landesk remote control icon in the task tray. I would like to build an icon to put on the desktop so that when you open it, it will open the file that when...
View ArticleUnable to find the remote control web service on 'ServerName'
I have a new install of LD 8.8 SP2 that I have set up to test with. When I try to RC a client from my test core server, I receive the error above and am asked for username/PW, which none work. I have...
View ArticleDisabling or Removing the LANDesk Remote Control Mirror Driver
We have found an issue with the installed remote control mirror driver on our systems. It interferes with our Unix thin client installations when we remote into these systems. It appears that you...
View ArticleRemote Control via IP address
We're having issues with DNS and need an option in that the technician can just specify the IP address if they need to remote control. Since we can't exactly trust the IP address in the LANDesk...
View Articleunable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleRemote Control Viewer plugin doesn't get installed anymore
Hello everybody.It appears that with newer versions of Firefox, the plugin which allows a user to launch the viewer with a right click on a device in the Web console doesn't get installed by...
View ArticleReceive failed: 0 when remote controlling
Some people are seeing an issue when they try to remote control a device. They are getting an error message saying Receive Failed: 0. The client machine thinks it is still being controlled, and...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleISSUSER Application Error
I have a lenovo t510 that is having an issue with the issuer.exe processs. Whenever it starts up for the first time it consistently gives an error of: The instruction at "0x004167ca" referenced...
View ArticleLD Remote Control Encryption
Hello, Does the remote control function within LD 8.7 soon to be 8.8 use encryption? Is this done on default or is there a configuration setting that is required? Thanks
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
View ArticleComputer not in your scope (until you query the scope)
I have a recurring problem where my help desk cannot remote control a computer because it is not in their scope. All I have to do to fix it is login with the console and 'Show Devices' on the scope....
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