New remote control agent cab for 9.5?
I use the remote control agent off the broker quite a bit for on demand remote control. Does anyone know if 9.5 SP1 has a new cab containing all the files? I was able to find the view cab but not an...
View ArticleRemote Control - Integrated Security: Unable to establish a secure session...
I am unable to remote control via Integrated Security, neither locally or via gateway. The Windows NT Security/local tempate works on our domain machines, but I wanted to run Integrated Security in the...
View ArticleAuthentication failed because a certificate was not found on the remote computer
It looks like after the SP5 Update of Landesk, all new installed Computers have the problem above. (installed Computers still work fine.) Any Idea? Thanks in advanced. Miriam
View ArticleHow to setup "Request Permission for Remote Control"
We have Landesk 8.7 SP3 [yes I know its out of date] and we have the remote agent deployed to some 1500 machines, so making the change to 8.8 is a bit of a mammoth task, unless there is a short cut....
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
View ArticleLANDesk PDS2 discovery
Web service failed: Can't contact remote computer using LANDesk PDS2 discovery.
View ArticleRemote Control ask permission
HI, Is it possible to have the automatically accept the connection after a time when the "end user must grant....." is allowed in the remote control configuration. I explain, i want the end user allow...
View Article9.5 SP2 Patch 0314 - Remote control permission granting not working.
9.5 SP2 Patch 0314 - Remote control permission granting not working. Hello All, After applying the 0314 patch to our 9.5 SP2 core, we can't do Remote Control. I have read the few discussion about...
View ArticleRemote in Landesk sux
Is it just me or does the remote control portion of Landesk suck. i have tried different solutions that have been applied by their tech support and yet there are still many machines that i cannot...
View ArticleRemote control viewer is not installed properly.
I have a new install of Landesk 9. All of the web console users get an error that the remote control viewer is not installed properly. We have set the Internet options properly per the document that...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
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LANDesk Instant Support Suite Console Has Stopped Working
I've recently upgraded to 8.8 with SP3 and have installed an additional console on my desktop to manage users. Since then I receive "LANDesk Instant Support Suite Console Has Stopped Working" when...
View ArticleLandesk 8.7 Remote Control Tool - Unable to connect to a remote user
error message appears when trying to connect to remote user: "Cannot contact client machine using LANDesk PDS2 discovery." Please see attached for more info....
View ArticleThe communications module issproxy.exe could not be initialized (). Remote...
Hi The past couple of days i have been receiving this error whenever i try to do a remote control from the core server.I can remote from my own laptop but i need the facility from the server for...
View ArticleUser Initiated Remote Control
Hello Is it possible for a desktop user to initiate a remote control request. To put this in an example a college user phones help desk to say they have an issue. Helpdesk says click on an icon on the...
View ArticleRemote Execute no longer running as LocalService
Did they change Remote Execute at some point? Previously I could run a program and it would start as LocalService with permission to change system files, edit registry HKEY_LOCAL_MACHINE keys etc.I...
View ArticleLANDesk1 and LANDesk Com+ App's won't shut down
I've noticed a few times on our new 9.0 SP2 core that Remote Control auth stops working. Users get the "unable to establish a secure session with the remote computer (-5)" I've tried to shut down and...
View Article9.5 Console - File Transfer during Remote Control missing
After upgrading the Core to 9.5 went around to everyone(12 helpdesk folks) system and upgraded their remote console to 9.5 from 9.0sp3. Every remote console seems to work properly execept the File...
View ArticleRemote Control on DOS windows
Hello, I have encounterd an issue for LanDesk Remote Control. In some DOS windows it's impossible type and operate via Remote Control. I see the windows, but it's like it doesn't exist for remote...
View ArticleThe remote controle menu is grey
Hi Since the LDMS 9.5 upgrade, we have some problemes with remote controle.We can not use remote controle on wan connection.The contectual remote controle menu is disable.
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