Unable to establish a secure session with the remote computer (-5)
Hello, I am running LANDesk Management Suite 9.5 SP1 with about 480 nodes. We have never had issues with remote control until very recently. Every time we use the integrated remote control in the...
View ArticleI would like to disable the "Permission required prompt" when using remote...
I would like to have a scheduled task available that would allow me to disable the permission required prompt when using remote control. I would also like to have a task enable it also. I have done...
View ArticleRemote Control Console for Mozilla Prompt - Odd Behaviour
I have a user that gets prompted with "LANDesk Remote Control Console for Mozilla" and is looking for the LANDesk Remote Control Console for Mozilla.msi whenever he right clicks to do a copy paste...
View ArticleCannot remote control - authentication issues
We were initially a Netware shop and had Landesk running on Server 2003 with no problems taking remote control of workstations. Two weeks ago we migrated to Windows networking, and now remote control...
View ArticleRemote desktop in LANDESK
Hi, I would need some advises on configuring LANDESK's remote control feature, this is what we want to do: 1. By default, all PCs are enabled with LANDESK remote control feature. User will be prompted...
View ArticleCredentials Required
When attempting to connect to certain machines we are prompted with, "Credentials Required"."The currently logged-in users does not have rights to access the remote computer. You must provide the user...
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LDMS 9.5: HTML 5 Remote Control
Can anyone from LANDesk or anyone who has upgraded shed light on this 'HTML 5 Remote Control' feature? Features, pros, cons ...
View ArticleHow to setup "Request Permission for Remote Control"
We have Landesk 8.7 SP3 [yes I know its out of date] and we have the remote agent deployed to some 1500 machines, so making the change to 8.8 is a bit of a mammoth task, unless there is a short cut....
View ArticleStandalone Remote Control Viewer Install
Morning, can anyone tell me where i can get the viewer install from?I've tried running the ENURCsetup.exe but its installing the Mozillia version? thanks Chris
View ArticleAutologin:Shift doesn't work to open a different session
Configuration:Windows 7 Pro with autologin on a local account Without remote control, so on the machine really , to change the login we had to push the "Shift" button and we have the popup loggin (NO...
View ArticleDisable ask for remote control permission for one machine
Hi, We have a policy in place through Landesk where the agent asks for permission to connect to a user's machine. One user has 2 machines at their desk. They would like to use Landesk to connect to the...
View ArticleUnable to establish a secure session with the remote computer (-5)
Hi there. We are using 9.5. Very regulary when we try to remote to computers we get the following message Unable to establish a secure session with the remote computer (-5) I have researched this...
View ArticleDistribute agent with local admin credentials for RC
I have machines that get removed from the domain with an automatic process every 90 days. Sometimes those systems come back online and since they are not trusted by the domain anymore RC is not...
View ArticleSolving Remote Control problem before upgrading LANDesk 9.0 to LANDesk 9.6
I have LANDesk 9.0.2.3 installed on an HP server running Win Server 2008 R2 SP1. I would like to upgrade the 9.0 version to LANDesk 9.6. I've read through Nathan Smith's article on "Best Known Methods...
View ArticleThe remote control viewer was not installed properly. Try reinstalling.
I have a need for techs, who are not located at my facility to be able to remote machines at my facility with the webconsole. They do not have admin rights on their own workstations and they are...
View Articlebug transfert File
Hello when I transfer a file from a remote control, the file is empty 0 kb someone you ever had this problem ? Landesk 9.5 SP2
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unable to establish a secure session with remote computer 9.0 SP3
We have been running fine and remote controlling device consistently when it suddenly stopped working. We get the following error whenever we try to remote control to a device. unable to establish a...
View ArticlePending Restart - RDP causes pc to reboot
On LDMS 90 sp3... Basically, when one of us from IT is out on a client pc & needs to connect back to our own pc to access AD or some other tool, if we have a restart pending from landesk, the pc...
View ArticleHTML Remote Control Authentication bug?
LANDesk support is already working on this, I just want to see if anyone else is experiencing this issue. The Issue: Using HTML Remote Control, a domain user that has no rights/roles in LANDesk is...
View ArticleRemotely kill a remote control session
I looked but briefly. Is there a way of killing a remote control session remotely? I have some staff that leave remote control sessions up and walk away from the desk.
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